archiveChief technical officer Insider

COVID-19 rapidly altered the global business landscape. Companies were forced to innovate in the face of lockdowns, social distancing, and other restrictions. Sweeping changes due to the pandemic made it extremely difficult, if not impossible, to conduct in-person business, close deals, or meet with potential clients face-to-face. Many companies have...

With all the management tools and theories available, you’d think we’d have management down to an exact science. Unfortunately, that’s not the case. The largest Gallup survey of employee engagement showed that 87 percent of staff are not engaged, which, needless to say, is a huge drain on productivity. The...

Research by Butter, the UK’s only Buy Now Pay Later (BNPL) travel agency, suggests the BNPL approach could help rejuvenate a pandemic-weary tourism sector, allowing holidaymakers to overcome the financial uncertainty caused by Covid by spreading the cost of their holiday via more manageable monthly instalments. Irritated by the lack...

In just 12 months, we collectively embarked on a remote working experiment. The needs of B2B and B2C customers also changed overnight. Individuals, teams, leaders, and entire organizations no longer had the option of reverting to their default processes and strategies. The world had changed forever, and a more inclusive...

Were you interested in building an eCommerce Store in 2021? Shopify is one of the best and easiest platforms to lay the foundation. However, laying the foundation with Shopify is just the first step. Especially today, when the competition is cut-throat, and the business world is undergoing a crisis. That...

Have you or your employees been feeling work-from-home burnout and Zoom fatigue these past months despite the supposed convenience of working from home and using videoconferences to meet? Unfortunately, the vast majority of efforts to address WFH burnout try to treat the symptoms without addressing the root causes. The fundamental...

You’ve just arrived at your new work assignment in a country halfway around the world. Or perhaps you’re about to share your screen on a Zoom presentation with a valued client from another country. You’re a seasoned global professional. You’ve got this, right?  Despite your best intentions, unseen cultural trip...

It’s no secret that we all have toxic people at work and in our personal lives. It seems like no matter how great our job is, or what a wonderful life we’re living, there’s always that one person who tries to bring us down. Why? I’m convinced that, nine times...

The Covid-19 pandemic exposed many underlying problems in traditional coaching and leadership training methods. Most obviously, in-person coaching and traditional leadership development events have been canceled because doing them safely has been a struggle. But the issues run deeper than that. Human leadership development is expensive, time-consuming, and usually only...

Most companies will have a stated purpose, often accompanied by a set of values. Sadly, these purpose statements remain words on a page and are very rarely communicated in an engaging way that people connect with. This includes both customers and employees, as well as potentials customers and employees. The...