archiveChief Quality Officer Insider

Employers are out of touch with employee expectations. Well, stop the press.  I’m fairly sure that this has been going on since the industrial revolution.  Of course they are – there’s a natural disconnect between senior executive priorities and the priorities of the workforce.  In fact, their roles, reporting lines...

As the hot residential real estate continues to cool in Canada and interest rates continue to increases it’s hard to find, buy and afford a home.  It’s also becoming an increasingly competitive industry for Realtors — as well as those buying or selling their own home. To stay ahead of...

Measuring your business’s financial health is critical to its long-term survival and requires real-time data. But if your data isn’t in an easy-to-access place, you can’t successfully track or improve your company’s financial health. Automation software helps you keep a finger on the company’s financial pulse, giving you real-time cash...

This simple question often resounds in conversations and day to day debates. The subject is particularly delicate, and it needs to be discussed carefully as generalisations could create confusion. Much academic research has been already carried out on this topic, but an interesting aspect that I would like to subject...

How many times have you thought you were negotiating with someone but were actually having a monologue with yourself?  It happens all the time. Take the case of Priya, who was meeting with her boss to negotiate her job responsibilities, a promotion, a change in title, and a raise:  Priya...

Company leaders have been resigning in increased numbers. In the past few months, we’ve seen CEOs step down from Stitch Fix, Victoria’s Secret, DSW, North Face, Slack, AMC, and Vodafone, among others. Departures often stir up speculation, and in the absence of clear communication, it can be easy for people...

In today’s increasingly fast-paced digital world, efficient business communications are key to reaching customers, investors, and other stakeholders. Forward-thinking companies are on a mission to make these seamless interactions the rule rather than the exception. Mo Katibeh, RingCentral’s President and Chief Operating Officer, oversees the company’s global enterprise communications strategic...

The finance sector, which encompasses a broad range of corporate businesses currently holds an enormous amount of influence when it comes to promoting sustainability and environmental practices around the world.  With national governments and globalized communities seeking innovative ways through which it can better promote Environmental, Social, and Governance (ESG)...

Burn It To The Ground When I first arrived in Australia from the UK in early 2012, I witnessed the WEIRDEST thing….  I was driving along a country back road ‘out bush’, when I noticed the Department of Parks and Wildlife trucks making a roadblock.   A tunnel of thick black...

Striving to be more effective at DEI is a terrific goal for any organization. There's a lot of room for improvement, but you're destined for success when you make sure that you’re measuring your DEI efforts by more than just the numbers. Here are four great places to focus your...