archiveChief Quality Officer Insider

Embarking on something new for your company is an aspirational exercise. You imagine that if you proactively adopt a new method or approach to your work, it will improve, if not transform, the way you do business. You discover something fresh and become enamored with the idea of operating differently...

In today’s rapidly changing business climate, companies that fail to innovate will quickly become irrelevant. But while every CEO knows this, too few understand how to foster this critical element of their strategy. After several decades of managing businesses in the high-tech world, I’ve learned five lessons that can help...

Ernest Reinhardt is a dynamic entrepreneur with a diverse portfolio spanning real estate, lending, and innovative fitness solutions. As the inventive mind behind HARDTFIT, Ernest successfully transitioned his entrepreneurial drive from the beverage industry, where he played a pivotal role in launching and expanding Adult Chocolate Milk, to the fitness...

Negotiation is a social process that arises from conflict. As humans, we negotiate all number of issues — terms of exchange, conditions of interaction, and so on. We do this commercially through companies and collectively as nations. When we can’t sort matters, we litigate. When nations can’t resolve differences through negotiation, wars...

Melissa Sanasie has spent over a decade mastering digital marketing. She blends data-driven strategies with creative storytelling to help brands grow. From startups to Fortune 500 companies, she has worked with some of Canada’s biggest names. Today, she is a Marketing Manager at Shopify, where she focuses on customer acquisition,...

Leadership transitions can be a critical inflection point for organizations, yet many companies focus on succession planning while neglecting the complexities of the handoff itself. Executive bridge coaching ensures a smooth, strategic transition by supporting both outgoing and incoming executives, preserving institutional knowledge, and minimizing disruption. This structured approach accelerates...

As an organisational consultant and high-performance leadership coach, CEO’s often reach out to me because they have a great product and great talent but there is something missing in the way their people are working together. They have defined the company purpose and vision for growth, created a leadership team,...

If you’re involved in making plans for a plot of outdoor space, you might be wondering whether it’s worth putting in a playground. Whether you’re designing an office park, school, or shared public space, you want to weigh the benefits against the cost of equipment and labor. In fact, a...

Every business journey involves a series of decisions—some small, some massive—all shaping the company's ultimate trajectory.  The best CEOs don’t leave those decisions to chance; they create guardrails that ensure each choice moves the business toward long-term value. Clear decision-making frameworks help businesses avoid common pitfalls, seize the right opportunities,...

March is Asset Management Awareness Month. For many organizations, their supply chain is their greatest asset, and AI is the next evolution in supply chain management. Let’s imagine you’re a teacher, and today you’re administering a test. You close the doors. You keep noise to an absolute minimum. You turn...