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archiveChief Investment Officer Insider

CEO Agenda

4 Ways Brands Can Deliver Personalized Customer Experiences That Drive Loyalty

Acquiring a new customer can be up to five times more expensive than retaining a current one. Similarly, just a 5% boost in customer retention can increase profits by more than 90%. Rhett Power shares tips for company leaders looking to gain loyal lifelong fans. In 2021, companies should focus...
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