archiveChief Customer Officer Insider

Women have played critical roles in the workplace since the industrial revolution. However, according to successful businesswoman and former Assistant District Attorney Deanna Deveney, women don't always get the credit they deserve. A study performed by McKinsey & Company in 2018 showed that women earn more bachelor's degrees and tend...

What does it mean to be a good business in Canada? According to Konstantin Lichtenwald,  Vancouver, this is a question that we, as Canadians grapple with constantly. On the one hand, we generally understand that businesses should be profitable and provide value to their shareholders. On the other hand, we...

Antypas is a popular writer, host, and producer who’s known for launching the world’s first vegan TV series, Plant-Based by Nafsika. She’s a woman well-respected in her industry and in fact, someone that a lot of people look up to. Nafsika’s Garden makes it possible for the everyday person to...

We all know the importance of image and why it matters. We live in a time where corporate offices are less common and often comprised of dining tables, bedrooms, or the kitchen bench. Your brand and company image are being represented regularly through the lens of a zoom call.   However,...

Spanish-American clinical research executive Juan de Borbón resides in the United States. He has vast experience running nearly 2000 clinical trials in various therapeutic fields. These include cancer, nephrology, hepatology, infectious illness (Covid-19, Ebola, Marburg, Influenza, HIV, Hepatitis), and neurology. Juan de Borbón has been inspiring and motivating the clinical...

It has always been important to have strong leadership in place to cultivate strong company culture and increase the effectiveness of a business. I've seen firsthand that this is especially true for sales teams, as they tend to have a very direct impact on the overall success of their company....

Kelly Kubicek loves a challenge. Whether she’s streamlining government payroll systems or putting the ‘human’ back in human relations for multinational corporations, her ‘get it done without being a jerk’ mentality has won her legions of returning clients and top-notch recommendations.  The founder of Fulcrum HR Consulting has saved the...

So, do we really hate each other? Okay, hate is a strong word, but why aren’t we always supportive of our colleague's success? Especially the ones who are similar to us? I’m not sure if you can relate, but using women as the example (since this is my experience), I...

With a lack of CX knowledge, board members will be unable to embrace the next wave of business that is the digitized, experience-led economy. Along the way, will come misguided investments and a push for solutions based on misinformed knowledge of customers.  Stanley H. Huang is the chief technology officer...

A real estate agent's salary can vary greatly depending on their experience, the location they work in, and the type of property they sell. In general, real estate agents earn a commission on the sale of a property, which is typically a percentage of the sale price. The average real...