archiveChief Customer Officer Insider

In the current times, it's normal to start thinking about alternatives to our classic office job. Technological advancements and globalization are constantly opening new doors in the job market. Additionally, our 9-to-5 job might start to feel routine; we may stop seeing growth opportunities in it or need a bit...

The Food and Agriculture Organization (FAO) of the United Nations has released its latest Food Outlook report, projecting that the global food import bill will surpass $2 trillion in 2024, marking a 2.2% increase from the previous year. This rise is primarily driven by higher prices for commodities like cocoa,...

While the British Royal Family's estimated wealth stands at around $87 billion, they are far from the world's wealthiest royals. In the UK, the Royal Family's assets come primarily from tangible properties and the value associated with their brand. Key sources of income include the Duchy of Cornwall and the...

Half of the nation is struggling with the shock that a former president who staged an insurrection has been reelected. It recalls the shock when Marion Barry, after being imprisoned for smoking crack, was reelected mayor of Washington, DC. Then as now, the shock can be relieved by finding humility...

It’s easy to state in a strategy document that well-being is a priority, in the hope of providing fulfillment to every individual. And quite another to do it in practice. Many companies struggle with the development of  strategy and associated approval process. Indeed, the strategy itself can become the source...

Nearly two decades after its founding, Etsy has grown from a niche marketplace for handcrafted goods to a multi-billion-dollar e-commerce powerhouse, boasting over seven million sellers and more than 90 million buyers. Speaking at the Web Summit tech event in Lisbon, CEO Josh Silverman emphasized that artificial intelligence is now...

On November 12, 2024, the VIA Metropolitan Transit Board of Trustees unanimously approved the appointment of a new President and CEO for the region’s transportation network. Jon Gary Herrera is set to take over the role from outgoing CEO Jeffrey C. Arndt, starting January 4, 2025. Arndt’s leadership has been...

One of my favorite things about speaking at a conference is that if you keep your eyes and ears open, you will likely get more value than you give. As hard as I may try, I can only do so much in an hour versus the many hours I spend...

In July 2025, 39 countries will deliver their voluntary national reviews (VNRs) to the UN High-level Political Forum on Sustainable Development (HLPF), with most countries presenting their third VNRs. Guatemala, Indonesia, the Philippines, and Qatar will be among the few presenting their fourth reviews, while no nations are scheduled for...

The recent Election Day was a game-changer for the crypto industry, and no one benefited more than Coinbase’s CEO, Brian Armstrong. On Wednesday, Coinbase shares soared by an unprecedented 31% as investors rallied around the company’s successful push to elect pro-crypto candidates. Fairshake, a Coinbase-supported political action committee, reported that...