archiveChief Commercial Officer Insider

Creating Purpose, Meaning and Impact for the Next Generation: In July 2019, a remarkable event occurred that went largely unnoticed.  That particular month was when demographers believe the United States had more members of the Millennial generation than the Baby Boomer generation.  While the number of Millennials will stay fairly static...

While I will never be glad that a pandemic occurred, I do think that there’s a sort of beauty to what it’s done on a business level. Please don’t get me wrong: I absolutely recognize, of course, that there are plenty of businesses that have suffered greatly and left people...

“Genius is 1% inspiration and 99% perspiration,” said Thomas Edison (although the quote might be more rightly attributed to the late-19th-century academic Kate Sanborn). Since Kapsul Air CEO and Co-founder Kurt Swanson’s line of genius is air conditioning, there might be less perspiration involved, but there’s certainly been no stinting...

While fast e-commerce growth has helped small entrepreneurs grow their businesses, these brands are seeing diminishing returns in a continually growing market. Mainly because a handful of Big Tech companies, like Amazon and Google, are consolidating their power and using it to create hurdles for online sellers. To lend support...

When it comes to building a business, every leader fundamentally understands the importance of a clear and intentional strategy. We recognise the consequences of a haphazard approach to finances or governance. But how many leaders are fully aware of the impact of an unintentional approach to organisational culture? While strategy,...

As the months continue on, we are getting closer and closer to living in what people are referring to as a “post-pandemic world.” This doesn’t mean we aren’t still dealing with COVID or its ramifications. The pandemic permanently changed so many different aspects of our society—including the way we integrate...

There have been studies regarding older employees living their lives and later leaving the workforce and younger hospitality employees entering the hospitality industry. Understanding this future hospitality workforce is crucial as experiential studies of past generations (Baby-boomers, Generation X and Generation Y) have reported high turnover patterns among the hospitality...

How do you acknowledge and interact with life? Which of these two distinct approaches do you take: are you more likely to react or to respond? What’s the difference and why does it matter?   Dictionary.com provides the following definitions for the two terms:  React: “To act in response to an agent or influence.” ...

As an African American in the workforce, I've seen a lot. I've been on both sides of the table as an employee and an employer. I've worked for companies with an incredibly diverse workforce, and I've worked in offices where there was no diversity whatsoever. One of the biggest mistakes...

At some point in their career, almost every employee dreams of leaving their position and starting their own company, launching a product, or going after a professional dream. Reaching these empowering goals is much easier when you have guidance from someone who has done it successfully. That person could be...