archiveAlternate Director Insider

According to various studies anywhere from 25% to as many as 55% of startups fail due to poor team management. The first step of good management is selecting the right people for the team. This task often keeps first-time founders and managers awake. Their main goal up until now has...

There's no shortage of content when it comes to how CEOs can lead stronger organizations. Whether it's a blog post, magazine article, podcast, or TED Talk, insights that will help you grow your business abound. Determining what information is worth your time is another matter.  During the pandemic, I got...

Americans spend more on medical care as a percentage of GDP than any other nation. For the decade ending in 2020, insurance premiums rose 47 percent and deductibles jumped nearly 69 percent. Even with employer-based medical insurance benefits, employees now pay on average nearly $6,000 toward their employers’ average of $22,221...

It turns out there is a recipe for getting rich. Even better, it’s straightforward to understand as there are only three ingredients: savings, return and time.  Here’s how it works. Savings You won’t get rich by saving, but you can’t get rich without saving. Your savings are what’s left over...

Servant leadership is a style of management that focuses on serving those you lead. It's not always easy, but it can help managers increase employee engagement and boost their own sense of purpose. Servant leadership is about serving those you lead. Servant leaders are focused on the needs of their...

Imagine you put on an old coat you haven’t worn in a while, and to your surprise find a crumpled $20 bill in your pocket. How good does it feel? Do you go up half a notch on a one to ten mood scale, or maybe a full notch? Let’s...

The human brain is still something unknown and mysterious, and this is one of the reasons why we continue to analyse it. However, one of its features is glaring: the mind has clear limits, for example in the amount of information it can store and memorise. This is the reason...

As an entrepreneur, decorated officer, and veteran of the United States Army Reserves, Dr. Darwin Hale’s mission goes far beyond the battlefield. His company, Advocate Health Advisors, is a national field marketing organization (FMO) in the Medicare market. The company's mission is to help older Americans navigate the complex healthcare...

"Adidas does not tolerate antisemitism and any other sort of hate speech… the company has taken the decision to terminate the partnership with Ye immediately," according to its October 25 news release. That statement conveys a principled and admirable stance against the antisemitism shown by the rapper formerly known as...

If businesses are genuinely interested in developing a customer-centric culture, heightening customer care, and providing outstanding customer service, then how they treat customers when they complain is core.    Yet in a 2020 National Customer Rage Study, researchers reported that, when complaining, 58 percent of customers got no or limited satisfaction due...