CEO Insights

The pandemic has forced organizations to recognize that they need to address proximity bias to adapt their work culture to the hybrid and remote future of work. Employees may have different office schedules: some essential employees might be there full-time, others will be there 1-3 days a week, and some...

There is no denying that polarization and entrenched positioning create the conditions for black-and-white thinking and often, conflict. Leaders have always had to manage competing dualities—efficiency vs. resiliency, collaboration vs. competition, short term vs. long term—to name but a few.  Here are some ways to make the shift from either/or...

Jim Collins published Good to Great in 2001. I read it around then because everyone was reading it. Its title was intoxicating. It resonated. Who wouldn’t want to know the secret to being great? I did. Its timing was great for me, too, as I was still thinking that I...

The notion of digital transformation has gripped organizations worldwide, and it is no secret that corporations globally are already investing in and rolling out their own attempts to transform to the digital enterprise ideal. This is because the business potential behind digital transformation is very real.  The Advent of Data...

On a late September morning in 1976, I took my driving test at Rahway State Prison in New Jersey. Yes, the same prison where the Scared Straight documentary was filmed less than two years later I achieved adolescent independence on the road course that sits inside the confines of a...

It seems obvious to most people that businesses of all types are changing, adapting, and evolving in response to the Covid Virus and its’ effects on business. Observing this is continual daily everywhere. Discussing this with business owners, management, staff, and employees of all types of business and companies, confirm that...

Let’s start with what would seem like an obvious question—a simplified, but surprisingly accurate, representation of the choice many marketers face today. Would you rather choose: Option A: Pay $100 for an ad placement that gets 1000 impressions but leads to only five sales of $100 each?  Option B: Offer...

In honor of Black History month many organizations are looking to hire Black speakers to demonstrate their commitment to diversity, equity and inclusion while acknowledging the one month during the year that celebrates Black history. Although well intentioned, this behavior may be perceived as disingenuous for several reasons. Here are...

Failure is typically very difficult for people to accept. Our human nature strives to thrive, to succeed, to achieve. When people fail, they're not their best selves. In fact, they are typically at their lowest point—they feel incompetent, inadequate, and consider abandoning their goals.  Because of this, very few people...

“Stakeholder concerns are shareholder concerns. The increasing focus by investors, consumers and other stakeholders on sustainability is directly influencing value creation.” — Jane Diplock, chair Abu Dhabi Global Market Regulatory Committee; director, Value Reporting Foundation. Not so long ago, boards engaged with shareholders and stakeholders on a need-to-know basis. In...