CEO Insider

The customer journey should determine a business's ecosystem. To map the customer journey, leaders should reach out to peers and partners who can help the company realize what customers are looking for and the changes necessary to meet those demands. Then, the enterprise can begin building and shaping its ecosystem...

Have you been cheated out of a benefit you earned on the job?  Was your job terminated for no good reason when you were on the eve of making a big score?  Do you think you were fired just so the company could keep the money or equity and not...

Those hardest hit by sudden forced changes to their work is not determined by their skills, qualifications, experience or income level, but often by how people construct their sense of identity. A person’s work identity can help them advance through adversity or it can be their undoing, it can make...

If you’re reading this you may well be thinking, “do I really need to hire an HR person?” Many CEO’s and executives will recount their poor experiences with HR leaders and HR as a profession generally. It is often with significant reluctance and resignation that companies embark on the process...

I learned a few leadership lessons from my living room in 2020 – where I raised my nine-year-old daughter as I worked alongside her – that other executives might find useful in their careers. 2020 was a year of many firsts for almost all of us. For me, it was...

As a leader, when is it important to speak up? When should you listen? Some of the biggest problems people create for themselves involve speaking versus listening, (i.e. speaking when you shouldn't, and not speaking when you should). Ironically, you can get into as much trouble by what you don't...

The key code to bending reality is feeling what arises. The subconscious needs to be cleared of its contractions in order to access the zero-point field, which gives rise to physical reality. You’ll probably experience the most resistance to this code. This is normal and why most everyone you know...

Many times the terms personal brand and professional brand are used interchangeably, but there is a difference. As leaders, it’s important to recognize the difference and be intentional about supporting the pursuit of either or both for your team. Understanding the entrepreneurial and intrapreneurial aspects of what inspires an individual...

The impact of the pandemic’s global health crisis and measures to contain it have pushed through a dramatic shift in the U.S. workplace. Since teleworking has become conventional, it recast how, when and where the job gets done and how performance is measured.  At the same time, the uncertain environment...

A theme of my pre-adulthood years was “grey” – specifically, a constant push by my mom to see things less in black-and-white and more for the grey between. I can’t pinpoint the exact moment I realized I’d gotten better at seeing the grey – in fact I live in it...