CEO Insider

It was two weeks before go-live. A small, dedicated team had worked for six months on the project's many aspects. The software was ready to go. Publicity for this initiative had been happening for a good while. Training sessions explained the ins and outs of the new system and staff...

Leaders might feel superhuman powers are needed to retain their employees in 2022, as The Great Resignation rages on. However, my view is that stemming the tide of talent defections is within relatively easy reach for we mere mortal CEOs, so long as our organisations’ values, HR policies and management...

A dear friend and business owner recently sent me a blog defining core leadership skills. While the blog had some useful distinctions that I found smart and interesting, it also included some traits that are not, in fact, essential to effective leadership. They are actually personality traits that, to an...

Business leaders have touted a welcoming return to the office and new diversity, equity and inclusion programs. Now, they need to convert words to action with a better workplace experience – or risk losing their best employees. The reality of many of today’s workplaces is not cutting it for the...

Expectations of business leaders are changing at lightning (maybe even frightening) speed. The days when their role was to a large extent operational, focused almost exclusively on delivering financial results, are well and truly over. Today’s top executives are expected also to fit the mode of political leaders. And they...

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” - Bill Gates. Predicting the future is easy; predicting when it will happen is the difficult part. Walking in Selfridges department store off of Oxford street...

The “Great Resignation” is a signal that the balance of power is shifting toward employees, and the pendulum won’t be swinging back any time soon. Americans are increasingly prioritizing personal happiness and the search for purposeful work over jobs that simply pay the bills. As a result, employers like you...

For B2B companies, being metaverse-ready means building the capability to digitally engage with customers in a multi-person immersive environment.  Imagine getting ten customers from their offices (or homes) all over the world to engage simultaneously in a digital workspace where they participate actively to discover the value of your solutions...

The conversation around the Great Resignation is not letting up and for good reason. The severity of the news varies by industry and role (mid-career technology and healthcare workers are reported to be leaving most). But however your organization is classified, maintaining a roster of excellent team members is important...

Asking for Referrals is often a completely underutilized strategy as part of business development for an organization. If the referral strategy is incorporated, it is often done well by only a few individuals but never across the whole business. Managers of teams often do not inspire their teams to ask...