CEO Briefing

About 30 years ago, at my daughter’s childcare center, the teachers invited a woman dressed as a witch to join in a Halloween celebration with the little ones. When the “witch” arrived on the scene, she was apparently a bit too authentic for some of the preschoolers, which sparked an...

In an era where business dynamics shift at breakneck speed, the imperative for adaptability and continual growth extends across all levels of an organization, most critically at the frontline. These employees, often the first point of contact between a company and its customers, play a pivotal role in shaping brand...

What do adverse childhood experiences have to do with the profit margin of a company? A lot, actually. There’s no shortage of advice to help C-Suite executives navigate external factors that impact business revenue and profitability—from supply chain disruption to economic ebb and flow. Yet one leadership factor that is...

As a CEO, navigating the ever-evolving landscape of business requires an unwavering commitment to innovation and adaptability. While staying within the realms of familiarity may offer a sense of security, true growth and transformation often lie beyond the confines of our comfort zones. Embracing change and venturing into uncharted territory...

The recent leaked employee video from Internet Brands has garnered a look of attention. From the cringeworthy production style of the video to the substance of declaring an ultimatum for employees to “return to the office… or else.” It’s rather backfired on the company’s CEO and executive team. So, in...

In our book Intentional Leadership, we profile many trustworthy leaders and the highlight the ways that they lead so that others can be trustworthy leaders as well. One common theme is that they use a coaching style of leadership to bring out the best in their employees. A coaching manager...

Innovation is at the heart of every organization. It’s the lifeblood of every company fighting its way to the top of its industry. And yet, it can be one of the most difficult things to facilitate, as most companies often get in their own way of facilitating organic innovation within....

In the ever-evolving landscape of corporate security, the role of the Chief Business Security Officer (CBSO) has undergone a profound transformation. While the position has long been synonymous with safeguarding business interests, the escalating complexity of cyber threats, data security management and geopolitical events now require additional skills, focus and...

In the quest for higher profits and increased productivity, organizations often review market trends, optimize efficiencies, and fine-tune operations. Yet, behind every profit margin and productivity metric lies an often overlooked factor: organizational trauma–silently draining resources, stifling potential, and sabotaging the organization’s ability to effectively meet its mission. As human...

When people suffer from chronic medical conditions, such as back or joint pain, our response is to treat those symptoms with analgesic responses.  We take pills for pain, wear support braces and seek out chiropractors and therapies to minimize our suffering.  In many cases, those symptoms are treated for years...