CEO Advisory

The COVID-19 pandemic forced many companies to rapidly transition to remote work. While remote work offers many advantages like flexibility and work-life balance, making it effective requires intention and thoughtfulness, especially about how our actions and choices impact others. As Jessica “JJ” Reeder, Director of Remote Organizational Effectiveness at Upwork,...

Despite the rise of chatbots and automated systems, customers markedly prefer human interaction. By offering a human touch, companies can foster customer loyalty and repeat business and build a stronger brand reputation. This human-centric approach is a step toward mending the disconnection spawned by the digital age. Our world has...

We are all living through history. While we’re products of the past, we’re also the makers of the future. Whether through responsibility, vision, sacrifice, or other traits, we must hone the leadership qualities that will shape the businesses — and the society — we need today and into the future....

More Engaged, More Quietly Quitting When it comes to global employee engagement, the opening lines of Charles Dickens, Tale of Two Cities apply: “It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch...

The invention is as old as humanity. It’s older than religion, older than the pyramids, the Great Wall of China, older than the first written word. When exactly? Nobody knows. In fact, from the first unrecorded day in history when humans first gathered in markets to trade & sell food,...

In today's tumultuous world, characterized by political upheaval, global health crises, the relentless pressures of social media, and a myriad of other challenges, leaders find themselves navigating complex decisions with increasing frequency. It is crucial for leaders to approach our roles not as positions of superiority or celebrity, but as...

“Anyone can become angry – that is easy…to be angry with the right person to the right degree, at the right time, for the right purpose and in the right way – that is not easy.” (Aristotle, Nichomachean Ethics) In her book Emotional Agility Susan David defined four key strengths...

In today's competitive job market and ever-changing workplaces, mastering the art of self-promotion is crucial, yet it's a delicate balance. Promote yourself too much, and you risk coming across as arrogant and alienating colleagues, while if you do it too little, you can miss out on opportunities and career growth....

Effective team leadership starts with understanding team dynamics in the workplace. But how do leaders improve team dynamics? By using psychometric tools, company leaders can gain insight into individual team members and create management strategies to optimize team dynamics. Collaboration makes the world go 'round, and having teams that consist of...

Generative artificial intelligence is more than a buzzword for industries such as healthcare, financial and professional services, media, retail and gaming; these industries have a lot to teach us about generative AI’s capabilities. But despite the promising horizon, the implementation of GenAI poses certain challenges and risks. Organizations must take...