CEO Advisory

We are all familiar with on hold music but not so many people understand how these music ends up on their phone while on hold. Research has it that putting music on hold is a professional way of handling your customers and has many advantages. However, if you are planning...

The rapid technological advancements in recent times have changed the teaching landscape for good. Today, the widespread integration of technology into our society, combined with the availability of the internet has the most important factor behind driving the change that we are witnessing in teaching today. These changes in the...

Nearly 90% of leaders expect the number of change initiatives at their organization to increase in the next two years — but these changes will have mixed results. McKinsey surveyed more than 2000 executives across 900 companies and found that fewer than half of executives believed their transformation efforts had...

Technology is the enabler but it is not - nor should it be - the focus of how we empower next-level human interaction. Today’s leaders not only think about how to digitize their entire business, they focus on bringing new experiences to customers - enabled via AI, Machine Learning, and...

As a business owner, you are probably aware that sales patterns can be similar to rain patterns: sometimes it rains, sometimes it sprinkles, and sometimes it pours. If your sales have been pouring in lately, you may have to adjust for the increase, yet you may be unsure of the...

In management thinking circles over the years, VUCA has become somewhat of a buzzword to describe a business landscape that is volatile, unpredictable, complex and ambiguous. Now many are beginning to question it: Does it really exist, or did leaders create it, so they could blame it for some kind...

With more and more customers looking to buy online, digital marketing is becoming increasingly important for businesses. Building an online presence is now an essential cornerstone of generating and capturing digital leads, although there are many ways that organizations can do this: through creating their own website, through improved SEO...

Managers must understand that their primary purpose is to guide employees toward coming up with new ideas, based on key performance indicators, and provide their teams with whatever they need to meet those objectives.

With quantum computers and the 5G network just over the horizon, 2019 promises to be a year of incredible innovation. In order for a company to innovate and maintain a competitive edge, it needs to think seriously about their digital transformation journey, says Michael Leadbetter, CEO, and founder of Pivot...

Small businesses have received President Trump’s idea of expanding health association plans positively.  It has been observed that the plans will help businesses meet their health cover needs.  Restaurants, plumbing companies, and real estate agencies will all benefit. These plans have availed new opportunities for purchasing health insurance while saving...