Leadership Evolution at Goosehead Insurance: Mark Jones Transitions to Executive Chairman, Mark Miller Named CEO

Goosehead Insurance, Inc. has announced a significant leadership transition slated for July 1, 2024. Mark Jones, currently serving as Chairman and Chief Executive Officer, will assume the role of Executive Chairman, while Mark Miller, the incumbent President and Chief Operating Officer, will ascend to the position of CEO.

Peter Lane, Lead Independent Director at Goosehead Insurance, reflected on the company’s journey since its inception in 2003 by founders Mark and Robyn Jones. Lane lauded their visionary approach, aiming to revolutionize the personal lines insurance landscape through a client-centric model emphasizing exceptional service. Over the past two decades, Goosehead has achieved remarkable growth, boasting sustained annual premium growth exceeding 30%, an industry-leading net promoter score of approximately 90%, and client retention rates surpassing 85%.

Highlighting the company’s financial milestones, Lane noted that Goosehead’s total written premiums have surpassed $3 billion since its April 2018 IPO. Shareholders have enjoyed a remarkable total return of approximately 800%, outperforming the cumulative returns of the S&P 500 by a significant margin.

Expressing gratitude for Mark Jones’ transformative leadership, Lane conveyed appreciation on behalf of the Board of Directors. He affirmed the Board’s confidence in Jones’s ongoing role as Executive Chairman, recognizing his pivotal contributions to Goosehead’s success. Additionally, Lane commended Mark Miller for his remarkable contributions since joining management in 2022, praising his inspirational leadership and effective stewardship of the company’s strategic initiatives.

In response, Mark Jones expressed immense pride in Goosehead’s evolution and underscored the importance of nurturing a robust leadership team for future growth. He endorsed Mark Miller’s capabilities, citing his extensive experience, intellect, and integrity as invaluable assets for steering the company forward.

Mark Miller, embracing his new role as CEO, echoed the founders’ visionary spirit and emphasized Goosehead’s strong foundation and unparalleled culture within the industry. With a focus on expanding the company’s competitive edge and fostering sustained growth, Miller expressed confidence in Goosehead’s trajectory toward becoming the foremost distributor of personal lines insurance in the United States.

Have you read?
Ranked: These Are The Richest Formula 1 (F1) Drivers, 2023.
These Are The States With the Highest Property Taxes in the US.
Future Weapons America Is Spending Billions On Research And Development (R&D).
The best elite U.S. special forces.
Study: The 10 Fastest Growing Cities In The US.
Ranked: Top Companies in Sports Tech, 2023.