Tech and Innovation

Traditional customer service (CS) in the business world is officially DEAD! We are now in a world that demands things faster, more conveniently and cheaper- and we have given up much our demand for exceptional service. If we go to the drive-thru to get our morning caffeine and only have...

Drones have been on the rise over the past few years. As developments go, it has been one that has caused a lot of interest from multiple groups. It is rare that tech can instantly get such a positive acceptance from a wide variety of places. Let’s take a closer...

VPN or virtual private network is one of the best ways to secure your business data. While you may not understand its importance in the initial stages, whenever you are browsing the net for business purposes, a VPN is helpful.  There is a wide range of threats online, especially for...

“Nothing is constant…except change.” That statement is as true today as it was in ancient Greece. As CEO of a wealth management firm, I understand the hand-wringing that happens when investors experience a volatile economy. But with the right strategy, we can learn to protect our wealth even during seasons...

The world has changed significantly over the past couple years.  Responding to the pandemic, increasing social equity, improving corporate transparency, remote working and economic unpredictability have challenged even the most experienced Board of Directors – both private and public.  Board relations and interactions have become more complicated with the restrictions...

Workplaces are phasing out of the transformation that began during the pandemic, and leaders are aiming to understand what’s next. We're all searching for new ways forward so that we can create innovative and engaging workplaces in today's new normal.  A March 2021 Microsoft study revealed that high productivity is...

As companies all around the world prepare to plant their flags in the Blockchain industry, their leadership teams have started reorganizing to facilitate their efforts. Marketing and growth efforts now seem to be heavily focused on better adapting existing models to be ready for the future. Take San Francisco-based IT...

There is a lot you need to know and prepare in order to start a business that can thrive and stand on its own two feet. Going in too fast without having an accurate idea of what running a business means and what it will look like can spell disaster....

In our work with organizations across Canada, we are seeing higher levels of anxiety in the workforce than ever before.  This is impacting individual well-being and corporate performance.  The CEOs we advise have been asking what they can do to enhance individual resilience - the ability to respond to adverse...

Choosing a business partner is always challenging, as history shows us that many partnerships end in dispute. When considering the personal qualities of a potential business partner the old axiom, “Successful people surround themselves with those smarter than themselves” is worth bearing in mind. Smarter people in this case should...