Success and Leadership

Delivering an exceptional customer experience is critical to modern business success. But with customer expectations changing at a rapid pace, how can companies keep up? This article breaks down what it takes to stay ahead and give customers the experiences they want, when they want them. Digitization has made it...

Optimization is the process of making incremental and targeted changes to a system in order to improve its performance and efficiency. It can refer to anything from business processes and website design to software development and machine learning. The goal of optimization is to find the best possible solution to...

“The illiterate of the 21st century will not be those who cannot read or write, but those who cannot learn, unlearn and relearn.”  – Alvin Toffler. In his 1970 book, Future Shock, written with Adelaide Farrell, the prescient futurist foresaw the complexities of the 21st century. He anticipated the sharing economy,...

Recently, the top court in the Central African Republic blocked the government’s attempt to launch the crypto citizenship program. This brought the attention of the world to the evolving state of citizenship through investment programs. And, the Central African Republic’s move to implement such a program was quite interesting. This...

It turns out there is a recipe for getting rich. Even better, it’s straightforward to understand as there are only three ingredients: savings, return and time.  Here’s how it works. Savings You won’t get rich by saving, but you can’t get rich without saving. Your savings are what’s left over...

Servant leadership is a style of management that focuses on serving those you lead. It's not always easy, but it can help managers increase employee engagement and boost their own sense of purpose. Servant leadership is about serving those you lead. Servant leaders are focused on the needs of their...

Imagine you put on an old coat you haven’t worn in a while, and to your surprise find a crumpled $20 bill in your pocket. How good does it feel? Do you go up half a notch on a one to ten mood scale, or maybe a full notch? Let’s...

Have we ever pondered that when a game of chess start, only half the space on chessboard is initially available? As the game progresses, transactional exchange frees up space for initiating game-changing moves by the players. In the context of Technopreneurship too, the initial amalgamation of Technology and Entrepreneurship is...

On the policy paper, China does not discriminate against the development of the private sector. There are talks about the “two unwaverings”, a phrase that means unwavering support for both private companies, as well as state-owned ones.  However, things are not quite the same in the actual market. According to...

The world we find ourselves in calls for a new set of leadership skills. These skills will determine which teams thrive and which languish. This skillset is resilience. In my work with hundreds of Fortune 500 companies I have seen leaders, teams, and organizations struggling to manage the competing demands...