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Special Reports

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Special Reports

Understanding Your Customers to Drive Your Marketing Efforts

Understanding how your marketing efforts help drive business can help you find new customers and create trust and loyalty. In order to determine if your marketing is reaching the customers in your target market, you need to understand that specific customer set and how their actions affect your business. Knowing...
Leo Bottary
Special Reports

Three Words for 2023

Last year, I reconnected with an annual practice I learned from Chris Brogan many years ago called My Three Words. Chris describes the practice as a simple idea: Choose three words (not 1, not 4) to help guide your daily choices and actions.  Your three words should come from a...
Michael Glauser
Special Reports

Overcoming Our Biases at Work

All of us have biases, they are part of being human, We develop attitudes toward people, groups, things, places, and experiences. These attitudes become biases when we show prejudice for specific individuals or groups based on incomplete or inaccurate information. What happens is we see superficial cues like race, color,...
Leo Bottary
Special Reports

Generation Why

There's been a great deal of conversation lately about the existence of five generations in today’s workplace. This reality is an opportunity that leaders everywhere should embrace. Being a Boomer, I marvel at Gen Y and Gen Z and their healthy perspective on relationships, taking the long view, and valuing...
Special Reports

Setting The Standard

In the best-selling book Good to Great, Jim Collins stated, “Good is the enemy of great.” He explained, for example, that we don’t have great schools because we have good schools - suggesting good enough is often good enough. Contrast Collins’ explanation of good being the enemy of great with the...
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