Kids of all ages have a superhero whom they like to become when they grow up. I, on the other hand, admired the thrifty yet wealthy business magnate and an exceptional adventure capitalist Scrooge McDuck. I remember exactly how Scrooge came from Scotland to the US in search of a...

The life insurance sector’s growth has been fading – but serving customers better in a middle-market and mass-market could contribute in billions in annual premiums. The life insurance industry along with the annuities industry has thrashed about in search of growth in the past few decades. Insurance providers have progressively...

Led by the University of Toronto, Canada has 27 institutions among the best universities in the world, according to the Times Higher Education (THE) World University Rankings 2019. Performing at the top of the 27 Canadian Universities, UToronto was ranked 21st, moving up from last year's 22nd, the rankings showed....

Inefficiencies in an organization are costly, with some studies saying as much as 20-30% of potential revenue is lost annually. This is also a shame for the loss of opportunities to improve operations and expand. Inefficiencies can lead to a reduction in the quality of work, or product, and of...

Doing business with Canada, the United Kingdom, most of Europe, Japan, and Mexico is relatively easy, no matter what part of the world your company calls home. Other countries, however, make doing business a little more complicated.  Number of reasons for this – legal, sociocultural, economical – but the fact...

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. What’s needed is a culture in which innovation is the mission of everyone, everywhere, every day. What’s not understood is how to do it.  Most innovation methods...

Do you ever feel like machine learning is moving so fast that it’s impossible to keep up? You’re not alone — that's what the hype cycle has lots of people thinking. Hype bubbles seem to build up every few years around a specific technology, like the cloud, big data, or,...

Open innovation is well-established, but how many companies are prepared to outsource the whole innovation effort? Some companies are already paving the way and reaping the benefits. By now all companies have got the message that effective innovation needs an "ecosystem" of partners. A good innovation ecosystem for a large...

Good businesses are about products and services. Great businesses are always about people. No matter what industry you are in, what problem you are solving, or which customers you serve… the truism of every high performing team is an excellent culture. We all have one. A “culture”, that is. The question...