archiveDirector of Human Empowerment Insider

Making broad assumptions is risky for founders and their teams when investor dollars and many hours of hard work are at stake. Relationships grounded in trust are a necessity. Good listening skills – among team members and customers – set the tone for a two-way dialogue where each person feels...

We saw them in 2020 in response to COVID-19; we saw them during the GFC; just as we’ve seen them in every major economic downturn before them: mass redundancies. But at what cost? Major listed companies reveal multimillion-dollar “one-off costs” every time they announce a round of redundancies. However, that...

It’s no secret that it costs money to onboard a new employee. According to the Human Capital Benchmarking Report by the Society of Human Resource Management (SHRM), the average cost-per-hire is $4,129.00 with an average of 42 days to fulfill a position. So, it’s incredibly frustrating when your new hires...

At the ripe old age of 29, I was part of the team tasked with redefining my company’s culture. Every employee had been given a comprehensive guidebook on how these new values should shape our future behavior. As a company in the energy industry facing huge disruption, refocusing on values...

Coming from a family of physicians, it is natural to find myself discussing the challenges and joys after work hours with loved ones. During a conversation with my son, he pointed out that while my dad, a surgeon, helped one patient at a time, I was helping hundreds of patients...

As we transition from the pandemic into post-pandemic life, many companies have adapted hybrid models. That means workers coming in part-time only, while others remain fully remote. So the same issues of  work-from-home burnout and Zoom fatigue that posed problems during the pandemic will remain salient for the foreseeable future....

As many countries begin to ease their coronavirus entry restrictions, it is important to know the requirements for international business travel, including whether a COVID-19 health certificate is required.   As COVID-19 vaccines continue to be rolled out around the world, we seem to be slowly crawling closer to some degree...

If your company is stuck in the minor leagues, your hiring practices could be to blame. Unlike in the competitive world of professional sports, organizations often post generic job descriptions, hire without a “tryout,” and are too slow to make cuts. By shifting your mindset to hiring only “A” players...

It’s happening. America is reopening, and like a sprawling field of bright red poppies the post-Covid consumer is bursting with a renewed self-expression and ready to dance again experts say. Which is great news for the economy and business owners, except for one thing, finding willing workers is tough right...

Part I of a Series: A Much Needed New Approach to Strat Planning. Any leader worth their salt knows, and is motivated by, the legend of the frog. Pre-occupied with immediate matters, he was inattentive to changes heating up around him. It was as incredibly costly mistake. The moral of...