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archiveChief People Officer Insider

kavita-ganesan
CEO Insider

3 Powerful Ideas for AI-Driven Decision-Making Leveraging Your Customer Service Data

Most business decisions are made using an organization’s structured data, such as sales numbers, revenue, and growth in specific areas. However, this data doesn’t tell you what makes customers tick and how to retain, attract and please customers. The truth is that many organizations own a treasure trove of data...
Rhett Power
Chief Executive Insider

3 Tech Solutions to Bake Into Your Digital Transformation Strategy

Only 30% of corporations have seen improved performance stemming from their digital transformations. Because these transformations represent an evolving series of changes, success requires a multifaceted approach. Here’s how companies can get started on a smoother, more rewarding digital transformation. Companies around the world seem to be flocking toward digital transformations....
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