archiveChief Operating Officer Insider

Feedback sessions should be the highlight of a leader’s day. Your employees are getting fed up with feedback. That, at least, is the takeaway from one recent Gallup survey, which found that only 26% of workers believe that feedback actually helps them improve their performance. Clearly, things aren’t working the...

Something happened in 2021 that we hadn’t seen in more than half a century: 4.4 million Americans quit their jobs in a single month - September. This wasn’t a mere blip. November’s job gains were even slower, meaning that many of those recently unemployed Americans weren’t in a rush to...

The level of waste our book supply chain produces each year is environmentally unfriendly and inefficient to a fault. Some readers have embraced the convenience of ebooks, but the majority of readers still prefer the familiar feel of a paperback or hardcover book in their hands. There is just something...

Most people pick clothing based on which color goes best with their skin tone, or which color best expresses how they feel.  But as a busy executive, have you ever considered picking clothes based on what colors you need? Is this concept totally foreign to you? Let’s delve into it!...

Regarding promoting and growing your website, digital marketing is a tried and tested approach. It can attract new customers, help your business thrive, and increase your brand awareness. The term digital marketing covers a huge spectrum of different services and techniques, but two specific areas of the industry that are...

A friend of mine called me up and asked me whether he should return to college after three years of professional work. I understand his point of view. It is easy to say that you will leave behind a life you worked so hard for and go back to books....

Italian Higher Education is one of the highly reputed education systems in the world. Italy has historically been the center of scholarship considering it has had one of the most influential empires in the world. People from all over the world come to its land to educate themselves of the...

Is there a type of  brain functioning that allows one executive to see a business opportunity that others completely miss, or allows a lawyer to draw a creative analogy that makes a winning argument in his case? What allows one person to have the kind of coherent thinking that stands...

In the last 40 years, business has become the epicenter of our culture, funding most everything else from politics and the media to our religious, educational, and communal/nonprofit organizations. And with this preeminence comes new responsibilities. As business leaders, we can no longer pursue our private ambitions and let the...

In today’s business world, organisational risk is virtually unavoidable. Have you found that you are properly assessing and managing risk, or do you feel like you are continuously trying to get control? After all, your risk management strategy influences how your organisation operates. You need to comply with market, legal...