archiveChief Legal Officer Insider

You've put customer experience at the core of your contact center strategy, and you want to be sure that what you're doing is on the correct track? Here are five indicators that you must be aware of in order to create a dashboard that accurately reflects your priorities, progress, and...

It is very important for your business to be in the public eye. This will not only save you money on advertising in general, and help you focus your advertising efforts on those who are more than likely going to purchase from you. It will also help you build relationships...

In a post-pandemic world, the business environment is constantly changing. Knowledge is a crucial part of hypercompetitive environments. Organizations can design, copy, or update products and services easier with more adaptability then ever today. Organizations compete globally but must think locally if they expect to exceed. And new markets place...

In wake of the subsiding covid pandemic, one trend that we’ve seen across the corporate world is the implementation of new corporate health platforms and resources for employees. While many businesses and companies are more accommodating in the event covid, the corporate world has seen first-hand how traumatic the events...

We didn’t really have a formal ‘culture’ for the first…many years of our existence.   I had a sort of sense of what I wanted us to look/feel/behave like, but it was never committed to paper, never repeated out loud/with any frequency, and as such was basically left to the interpretation...

Whether it may be considered as a trend or a need for privacy, many successful CEOs own idyllic islands with luxury amenities and places of indoor or outdoor activities. Let's see which private islands are owned by famous CEOS. Necker Island: As soon as Richard Branson heard in 1978 that...

As a company grows, C-level leadership becomes removed from the day-to-day and can lose touch with what’s happening in the company. As a result, they can be shielded from problems in the organization and thinking they have one type of culture when, in fact, the people who work for them...

If you are thinking about lighting up your workspace or holding a big event with the environment holding an intricate part of your life, you should consider going heavy-duty LED. Unlike the previously famous filament bulbs, LEDs are greener and colorful; they leave a definite feeling of satisfaction every time...

Before organizations can use a Microsoft 365 launch to accelerate their digital transformation, they need to be aware of some of the common pitfalls of implementation and how to overcome them. To mitigate risk and produce desired outcomes, execute on it, and keep building on early successes. Here are four...

A year ago, James was fizzing with excitement. He’d been appointed to lead a new high visible sustainability programme, along with other key players in his industry. It was a big gig for his new role, and he was determined to pull it off.  With a working group of keen...