archiveChief Investment Officer Insider

Poor old ego: it gets such a bad rap. We call it out when people have self-serving attitudes and behaviours. We read articles about how to overcome it. We remain humble and quiet in success, too afraid to own our wins – to be seen as too loud or too smart...

You've put customer experience at the core of your contact center strategy, and you want to be sure that what you're doing is on the correct track? Here are five indicators that you must be aware of in order to create a dashboard that accurately reflects your priorities, progress, and...

It is very important for your business to be in the public eye. This will not only save you money on advertising in general, and help you focus your advertising efforts on those who are more than likely going to purchase from you. It will also help you build relationships...

In a post-pandemic world, the business environment is constantly changing. Knowledge is a crucial part of hypercompetitive environments. Organizations can design, copy, or update products and services easier with more adaptability then ever today. Organizations compete globally but must think locally if they expect to exceed. And new markets place...

It’s tragically common for people in organizations to be promoted up the hierarchy to their “level of incompetence,” a concept in management known as the Peter Principle. They are promoted because they did well in their previous job, not based on their potential to meet the needs of the new...

In wake of the subsiding covid pandemic, one trend that we’ve seen across the corporate world is the implementation of new corporate health platforms and resources for employees. While many businesses and companies are more accommodating in the event covid, the corporate world has seen first-hand how traumatic the events...

In a rebound from the pandemic and fuelled by enormous government stimulus and stored up consumer spending power, companies are hungry for opportunities to invest and grow internationally. For US firms, the world can look like a challenging place. Whatever it may feel like to those based there, the US...

The marketing strategy has many small steps that have to be completed successfully in order for the company to be profitable. However, there are four big umbrellas that define how the layout should be structured. Whenever we have to think about big plans and long-term goals we start from the...

We didn’t really have a formal ‘culture’ for the first…many years of our existence.   I had a sort of sense of what I wanted us to look/feel/behave like, but it was never committed to paper, never repeated out loud/with any frequency, and as such was basically left to the interpretation...

A CEO change is always an exciting moment for all parties involved. Boards invest immense time and resources to find the next CEO for the firm. Stakeholders, inside and outside of the firm, are on their toes, as they try to anticipate where the new leader will take the organization....