archiveChief Experience Officer Insider

Even the most progressive organisations are struggling to develop the impact of their midlevel leaders - their B-Suite – at the moment. As a result, these organisations have increasing issues with engagement, succession planning, performance or change.  The B-Suite is increasingly the fulcrum upon which corporate performance balances – they...

We are experiencing a unique moment in the business world. The Great Resignation has caused a great deal of turmoil for many organizations, and some are finding themselves at a loss as they try to stem the tide of workforce disruption. To slow the impact of the Great Resignation and...

Some social and business commentators and experts refer to our current time as the ‘age of entitlement’.  Entitlement has always been present in our workforce–to some degree. Social norms have changed dramatically over the past few decades. Since we respect, value, and encourage individuality more in today’s world, what was hidden...

Marketing people not only wear many hats, have unique skill sets, and are creatives by nature.  They also live and breathe by nuance.  Talking to marketing professionals is like knowing the technical jargon of coders or the medical terminology of physicians.  However, most businesses don’t know the lingo of marketing....

Jakapun Viwatkurkul is the CEO and President of Mstar Holding, a global CONGLOMERATE holding company heavily invested in sectors like advanced Technology Development, Foods, Real Estates, eCommerce, Gold Mining, Telecom, Finance, Education, and Healthcare with current expansion into Thailand, UAE, and India. With the recent global company push in 2022,...

In a survey I conducted of 190 leaders last December, a whopping 83% of respondents said that what they were most looking forward to over the holidays was a break from work and the opportunity to spend time with family.  And it’s no surprise.  According to recent Harvard Business Review...

Remote work has changed the name of the game when it comes to creating a diverse and collaborative workplace. Here’s what you need to know. Creating a diverse workforce has always been imperative for me. As the CEO of U.S. Money Reserve, I value the collaborative and creative solutions that...

It is pretty powerful that we have the choice to make this year whatever we want it to be.  There are things that aren’t in our control, but the good news is we all have the choice to choose and influence how this year looks both personally and professionally. Like...

It seems obvious to most people that businesses of all types are changing, adapting, and evolving in response to the Covid Virus and its’ effects on business. Observing this is continual daily everywhere. Discussing this with business owners, management, staff, and employees of all types of business and companies, confirm that...

Salons offer personalized services, and women love them, but what are the things we women are looking for from our hairstylists? Today we focus on what makes a woman stick with a certain salon and never change it. Constantly informed and educated  Because the beauty industry is growing so fast...