archiveChief Customer Officer Insider

The pandemic forced leaders to reconcile with the need for effective hybrid and remote team management strategies, including in performance evaluations. Research has shown the benefits of moving away from large-scale quarterly or annual performance reviews. Instead, systematic, frequent, and brief reviews focused on task performance, effective feedback and coaching,...

It is pretty powerful that we have the choice to make this year whatever we want it to be.  There are things that aren’t in our control, but the good news is we all have the choice to choose and influence how this year looks both personally and professionally. Like...

It seems obvious to most people that businesses of all types are changing, adapting, and evolving in response to the Covid Virus and its’ effects on business. Observing this is continual daily everywhere. Discussing this with business owners, management, staff, and employees of all types of business and companies, confirm that...

Mass communication and media in recent years have been evolving like anything. It touches all the main and not so important issues. Mass media is a basic way of putting out information in front of a large number of humans. The mass media course not only offers you a variety...

When people at all levels of a company – from the management to the front lines – are trained and empowered to think and act like corporate owners, great things happen. Employment and average incomes rise, innovation leads to valued products and services, the presence of the company is felt...

It has been more than two years since Google announced its plan to minimize third-party cookies in its Chrome browser in the name of online privacy. Google promised that by early 2022, it would devise an alternative that would increase its user privacy while simultaneously satisfying internet users, advertisers, and publishers alike....

Physics is basically philosophy and time and light are, mainly, two incredible entities. The only thing that makes it hard for people to understand is the fact that it is spoken in the ''language'' of mathematics. Today, I will attempt to pass some of this knowledge to you without having...

As climate change warms the planet, sea levels rise, and wildfires become commonplace, humans edge more precariously onto the precipice of a much harsher landscape. According to experts, humanity’s environmental woes are so severe that a global-scale ecological catastrophe is already underway.  During such dire times, questions remain about the...

Human resources affect all aspects of business, especially when it comes to company culture. Morale, brand reputation, and productivity are critical hallmarks of what makes a healthy, positive workplace, and three vital traits are key indicators -- visible leaders, social responsibility, and guidance. However, the definition of company culture has...

Leadership requires skills we’ve been learning since we are in school. We know in order to lead successfully we must be resilient, adaptable, have great communication skills, and be an innovator, among other common skills we’re taught growing up. But there is one skill that was never really spoken about....