archiveChief Customer Officer Insider

So, do we really hate each other? Okay, hate is a strong word, but why aren’t we always supportive of our colleague's success? Especially the ones who are similar to us? I’m not sure if you can relate, but using women as the example (since this is my experience), I...

With a lack of CX knowledge, board members will be unable to embrace the next wave of business that is the digitized, experience-led economy. Along the way, will come misguided investments and a push for solutions based on misinformed knowledge of customers.  Stanley H. Huang is the chief technology officer...

A real estate agent's salary can vary greatly depending on their experience, the location they work in, and the type of property they sell. In general, real estate agents earn a commission on the sale of a property, which is typically a percentage of the sale price. The average real...

Household staffing is a job of paramount trust. When you hire someone to look after your home, kids, and elders, you want the best people around your house.  Online reviews of a household staffing agency help you to decide the efficiency and trustworthiness of the company and its provided staff....

When you have a very good idea, (and you need someone to approve it or endorse it), have you ever found yourself feeling incredibly frustrated because the person you are trying to persuade just doesn’t seem that interested in listening to you? Under these circumstances there’s no way they are...

Understanding Medical Malpractice with Robyn Attorney Sztyndor Robyn Sztyndor is a seasoned medical malpractice lawyer in Fort Lauderdale, FL. With more than a decade of experience representing clients in medical malpractice and healthcare law, Robyn has become a respected expert in her legal specialty. On medical malpractice, Robyn Sztyndor says...

Which are the top countries globally for startup development? According to "Startup Blink Global Ecosystem Report 2022," the US maintains its status as the highest ranked country. The USA remains in first place on the list for three years in a row, 2020, 2021, and 2022. The US accumulated a...

High turnover has become the norm as the Great Resignation wreaks havoc on organizations across industries. Although it’s not the first challenge that comes to mind amid high turnover, your cybersecurity can be at serious risk as employees leave. Protect your organization’s assets by bolstering your cybersecurity due diligence with...

Use of the cloud delivers a return on investment 10 times greater for cloud leaders than cloud beginners. But how does an organization reach these results? Read on to learn the five core focus areas that can help CEOs, CIOs, and others maximize value throughout their enterprises' cloud journeys and accelerate...

Effective teams are greater than the sum of their parts, achieving high levels of trust, agility, and productivity. They can innovate, integrate new ways of working more quickly, challenge openly and produce great outcomes. In our experience there are four essential elements, underpinned by self-awareness, that need to be in place...