archiveChief Customer Officer Insider

Just a year into his second 5-year term, Rajesh Gopinathan, Managing Director and Chief Executive Officer of Tata Consultancy Services (TCS) has tendered his resignation effective Sept 15. Tata Consultancy Services (TCS) (TCS.NS) named K. Krithivasan as its CEO designate, effective March 16. He is currently the President and Global...

Assuming a critical matter, perhaps a philosophical issue or a subject that concerns us rises. Everyone has been taught a different way to talk, communicate and listen to what others have to say. It is surprising that not everyone has discussions in the same way. Let's see what possible approaches...

We live in an era where the startup culture is overtaking youths and adults. It doesn’t matter if you’re twelve, twenty, or fifty; the world has witnessed entrepreneurs from all walks and phases of life. With hundreds of entrepreneurs and thousands of investors, what are the factors that can help...

Those who were different have traditionally been neglected, being seen as weirdos. The reason society has been skeptical about them is that we have not been familiar with them. In other words, the difference is synonymous with the unknown, and the unknown always causes fear. Fear appears to those who...

The things people want to know about you when they are involved in a loving relationship are not many. They may be expressed with all kinds of different questions that may seem irrelevant to each other, but most of them have common connections. Today we talk about these axes that...

Inflation has subsided some, but it's still far above the last few decades.  To bring it down, the Fed is raising interest rates, which has forced corporate leaders to be more discerning about where and how they invest in growth. NASDAQ’s CEO, Adena Friedman, said it well when she wrote...

The role of the father in a family is so underestimated that it was not until recently that we began to remember that there is Father's Day, and it is on the 20th of June. The fact that the father does not have a strong connection with the newborn due...

Laura Gassner Otting inspires people to push past the doubt and indecision that keep great ideas in limbo by helping audiences think bigger and accept greater challenges that reach beyond their current, limited scope of belief. Her advice is undoubtedly precious to CEOs.  Continue reading this interview to learn more...

Are your actions and behaviors as a leader worthy of respect? It’s a simple—yet loaded—question.  While you may believe other people should treat you with respect because of your status, authority, or position, you can’t expect they automatically will. The Respectful Leader will make an ongoing effort to be respect-worthy. ...

“I would bet 10 percent or more of our remote staff, especially programmers, are working two remote jobs! We need to stop this before it escalates and get everyone back to the office.” Thus spoke the Chair of the Board of a Fortune 1,000 tech company when I met with...