archiveChief Customer Officer Insider

Dentons has appointed Wendela Raas, a partner in Amsterdam, as the new Chief Executive Officer for its European operations, with her term commencing on November 1, 2024. In her role, Raas will manage the strategic direction for Dentons across Europe and Central Asia, overseeing 23 offices spanning 18 countries. Her...

Luxury brand Hermès has defied the downturn in the luxury retail sector, reporting a notable rise in third-quarter sales, which stands in stark contrast to competitors hit by China’s economic challenges. The French company posted revenue of $4 billion for the quarter ending in September, marking an 11.3% increase at...

A new global index has revealed that nine out of ten countries are pursuing policies that are likely to exacerbate economic inequality. The report, published by Oxfam and Development Finance International (DFI), shows that 94% of countries with current World Bank and International Monetary Fund (IMF) loans have reduced crucial...

Zomato co-founder and CEO Deepinder Goyal has embarked on a new initiative, launching a wellness-focused startup called "Continue." Though still in its early stages and largely under wraps, the venture aims to redefine health tracking with an emphasis on mental well-being. Incorporated in April 2023 under the name Upslope Advisors...

In today's fast-evolving work landscape, flexibility stands out as a vital asset for companies aiming to attract and retain top talent. Jenny Shiers, CHRO of Unily, shared her perspectives on this crucial topic during a recent interview with me. Her insights underscore the diverse benefits of a flexible work model...

As business leaders, we recognize that any successful organisation (for profit or not for profit) needs three critical elements – vision, commitment and money. These are the backbone of our passion to take on tasks and challenges, lead with authenticity, and create impactful outcomes that we can deliver to our...

As the deadline to save 30% of land and sea for nature approaches, only 24 countries have submitted formal plans, despite promises made nearly two years ago. A recent analysis revealed that over 80% of countries have not yet presented their strategies to meet the targets outlined in a United...

Denmark holds the title of the wealthiest nation in the European Union, while Romania ranks as the poorest, according to data from the Central Bank of Denmark. In the final quarter of last year, the average Danish household had a net wealth of around $272,300. However, despite their wealth, Denmark...

Financial stability and boasting a positive credit score is one of the most sought after achievements for many adults in the United States. However, finding this stability can be very difficult, especially for the millions of people who have limited access to ways to increase their credit score. It is...

Every company spends time and effort developing their mission, vision, values, and purpose. The problem is that most believe it’s sufficient to place those on the wall and move on. I recall spending time with a company where their mission was to make it simple for their customers to do...