archiveChief Customer Officer Insider

In today's fast-evolving work landscape, flexibility stands out as a vital asset for companies aiming to attract and retain top talent. Jenny Shiers, CHRO of Unily, shared her perspectives on this crucial topic during a recent interview with me. Her insights underscore the diverse benefits of a flexible work model...

As business leaders, we recognize that any successful organisation (for profit or not for profit) needs three critical elements – vision, commitment and money. These are the backbone of our passion to take on tasks and challenges, lead with authenticity, and create impactful outcomes that we can deliver to our...

As the deadline to save 30% of land and sea for nature approaches, only 24 countries have submitted formal plans, despite promises made nearly two years ago. A recent analysis revealed that over 80% of countries have not yet presented their strategies to meet the targets outlined in a United...

Denmark holds the title of the wealthiest nation in the European Union, while Romania ranks as the poorest, according to data from the Central Bank of Denmark. In the final quarter of last year, the average Danish household had a net wealth of around $272,300. However, despite their wealth, Denmark...

Financial stability and boasting a positive credit score is one of the most sought after achievements for many adults in the United States. However, finding this stability can be very difficult, especially for the millions of people who have limited access to ways to increase their credit score. It is...

Every company spends time and effort developing their mission, vision, values, and purpose. The problem is that most believe it’s sufficient to place those on the wall and move on. I recall spending time with a company where their mission was to make it simple for their customers to do...

Last week, senior officials from 14 Commonwealth African countries participated in training aimed at enhancing their ability to report on human rights obligations, including safeguarding basic economic, social, and cultural rights. This initiative is expected to improve compliance with follow-up recommendations from United Nations (UN) Human Rights Treaty Bodies, facilitating...

Kering has announced the appointment of Stefano Cantino as the new CEO of Gucci, effective January 1, 2025. Reporting to Francesca Bellettini, Kering’s Deputy CEO in charge of Brand Development, Cantino will also hold a seat on Kering’s Executive Committee. Cantino, who joined Gucci in May 2024 as Deputy CEO,...

Investing in employee training and development is critical in driving productivity and success within any organization. According to a report from Indeed, while the cost of employee training can be high, the return on investment can be enormous when done consistently. To explore how investing in human resources can enhance...

Mitek Systems, Inc. (NASDAQ: MITK), a global leader in digital identity verification, mobile capture, and fraud management, has announced the appointment of Ed West as its new Chief Executive Officer and member of the Board of Directors, effective immediately. Scott Carter, who has been serving as Interim CEO since June...