archiveChief Customer Officer Insider

Leaders don’t have time to waste. According to Harvard Business Review, CEOs spend 9.2 hours working per day, and 62.5 hours per week working on average. Many see their schedule, while grueling, as essential to the role of leadership. A CEO’s main role is strategy and moving their organization forward....

It is never easy to grasp people's needs. The market is crowded, and consumers’ needs are often transient. Sometimes the companies themselves create needs for future consumers.  However, when a company manages to understand the need of a specific market, this allows to structure a significant initial competitive advantage. Britt St....

OpenAI, renowned for its AI breakthroughs like ChatGPT, has announced the addition of two significant executives to its team. In a blog post, OpenAI highlighted that these appointments are aimed at enhancing the company's ability to scale and meet the demands of its expanding customer base and the complexities of...

Modulaire, the parent company of Algeco and other portable accommodation rental businesses, has named Pavan Pattada as its new Group CEO, succeeding Mark Higson, who is set to retire. Pattada joins Modulaire from Westinghouse Electric Company, where he served as Executive Vice President of Global Operations Services for five years....

In a bold move that reflects his commitment to exploring innovative investment avenues, marketing entrepreneur Larrin Devereaux Marrisett has announced his endorsement of website investing as a viable alternative to traditional real estate. With a career marked by relentless dedication and a knack for identifying lucrative opportunities, Marrisett brings a...

A recent study reveals an unprecedented increase in global wealth, driven by booming stock markets. The number of "high net worth individuals" (HNWIs), defined as those with liquid assets of at least $1 million, rose by 5.1% to 22.8 million in the past year, according to consulting firm Capgemini. The...

Debt payments by the 50 countries most vulnerable to the climate crisis have doubled since the start of the coronavirus pandemic, reaching their highest level in more than three decades, according to a new report from the Debt Justice charity. These countries now allocate 15.5% of government revenues to external...

Marta Ezpeleta is set to become the new CEO of The Mediapro Studio, the production company behind hits like The Head and Paraíso. She succeeds Laura Fernández Espeso, who has been promoted to CEO of Grup Mediapro, the parent company based in Barcelona. Javier Esteban will take over Ezpeleta's previous...

For many entrepreneurs, the thought of relinquishing control of their company or even contemplating a future beyond their leadership provokes anxiety. Yet, ignoring succession planning poses significant risks to the continuity and prosperity of businesses. Why Business Owners Put off Succession Planning   The reluctance of business owners to engage in...

Bharti Airtel has named Sharat Sinha as the new CEO of Airtel Business, effective June 3. In his new role, Sinha will report to Gopal Vittal, CEO and MD of Bharti Airtel, and will be part of the Airtel Management Board. Sinha expressed enthusiasm for joining Airtel Business, recognizing it...