archiveChief Behavioral Officer Insider

Self-awareness has become a widely recognized ‘meta-skill’ of the 21st century, as described by Tasha Eurich in her book Insight. Self-awareness consistently shows up as a critical element for leaders in any business to master if they want to motivate a team to produce results.  In fact, self-awareness is the...

In the world of sales, pursuing quality leads over quantity is often expressed, but rarely practiced. Unfortunately, traditional approaches to what actions are measured and enforced by sales leaders disincentivize sellers from quickly qualifying out of opportunities they’re likely to lose.   So often, sales leaders prioritize the volume, or quantity, of leads...

There are several Turkish celebrities mainly actors and actresses who are rich and famous. The fame of these people is not only limited to Turkey since most of the celebrities presented in this article are also famous in Europe and USA.  Fahriye Evcen She is a Turkish – German actress....

Q: Mr. Yumashev, when and how was the idea of JitBit born? Did you have any relevant experience before? Why have you decided to launch that kind of business? What were your main goals and problems you wanted to solve? Alexander Yumashev: I’ve always wanted to be self-employed. I kept...

Tight budgets and demand for ROI mean measuring efficiency is essential and improving cash flow is a daily goal. No matter the business, turning enterprise software into savings and profitability is now one of the smartest moves a company can make.  In our digitally governed industries, enterprise software systems contribute...

The pandemic has led to an undeniable awareness of the need for a new C-suite leader, the CHO or the Chief Health Officer. This has been driven by the recognition of the importance of employee health for engagement, productivity, and risk management, along with lowering healthcare insurance costs. At the...

Face it. Your company taking a stance on a social issue won’t yield a perfect outcome. Committing to a social cause means being in league with others who are imperfect and, in some way, for reasons fair or unfair, offends someone else. No person or organization is perfect. If your...

Those of us fortunate enough to have had a mentor early on in our career know the vital role this individual played in helping to influence and shape who we became. Mentors encourage us to tap into our strengths, gain the self-confidence to go after our dreams, provide direction and...

Inflation, regulation, and supply chain shortages make it difficult for companies to compete while operating at the intersection of ESG and corporate stewardship.  Sometimes, I visualize corporate board members playing the game Twister as they attempt to avoid collapse while managing rules which can have unintended consequences.  Milton Friedman’s essay,...

For years I’ve been asked during Q&A sessions, “Why is customer service so poor?” It’s often posed as a rhetorical question with no answer expected. But I answer it anyway.  The reason that you and I, as customers, consistently receive indifferent, transactional, or apathetic customer service is because exceptional customer...