archiveChief Behavioral Officer Insider

Face it. Your company taking a stance on a social issue won’t yield a perfect outcome. Committing to a social cause means being in league with others who are imperfect and, in some way, for reasons fair or unfair, offends someone else. No person or organization is perfect. If your...

Those of us fortunate enough to have had a mentor early on in our career know the vital role this individual played in helping to influence and shape who we became. Mentors encourage us to tap into our strengths, gain the self-confidence to go after our dreams, provide direction and...

Inflation, regulation, and supply chain shortages make it difficult for companies to compete while operating at the intersection of ESG and corporate stewardship.  Sometimes, I visualize corporate board members playing the game Twister as they attempt to avoid collapse while managing rules which can have unintended consequences.  Milton Friedman’s essay,...

For years I’ve been asked during Q&A sessions, “Why is customer service so poor?” It’s often posed as a rhetorical question with no answer expected. But I answer it anyway.  The reason that you and I, as customers, consistently receive indifferent, transactional, or apathetic customer service is because exceptional customer...

Reid Hoffman has certainly a thing or two to say about tech entrepreneurship and successful investment: Co-Founder of LinkedIn, partner at Greylock Partners, founding member of PayPal, and angel investor in Facebook, Zynga, Flickr, and Last.FM.  He is also a member of the LinkedIn, Zynga, Shopkick, Kiva.org, and Mozilla boards,...

Postponing is one of the things a company will dislike in an employee. People who give 100% of their attention to their job will not adopt this attitude. Today, we focus on why people do that in their daily life and what that shows about their personalities. They get lazy...

Dr. Leen Kawas’ accomplishments have been impressive by any standards. Within six years, from launching a biotech company, raised over $400 million in capital, and developed therapeutical candidates for Alzheimer’s,Parkinson’s and other neurological indications. She was named Startup CEO of the Year at the 2019 GeekWire Awards. More recently, Kawas...

As of 22 May 2022, with a net worth of roughly $201 billion, Elon Musk is the wealthiest person in the world, followed by Jeff Bezos(No. 2, $131 billion), Bernard Arnault(No. 3, $123 billion); and Bill Gates(No. 4, $116 billion). Warren Buffett is the fifth-richest person globally, with $110 billion....

The integrated steel manufacturing and recycling company InfraBuild recently announced its half year financial results, marking with it an improvement across all financial metrics. According to the Australian company the business delivered solid financial and operational results, with CEO and managing director Vik Bansal stating “volumes are strong with growth...