archiveChairman Insider

In a thought-provoking Fast Company article this spring, Shekar Natarajan, EVP and Chief Supply Chain Officer for AEO, the parent company of American Eagle Outfitters, made the following observation: “If every retailer shared supply-chain assets, we could cut 9 trillion transportation miles a year, have 90,000 fewer trucks on the...

Right now it's a hot job market, which makes helping others to manage their careers even more important. One (more) of the challenges of the increased pace and amount of work that mystifyingly continues post-COVID is finding the time to help others do this, and yet it couldn’t be a...

Instagram, one could argue, is a social media network unlike any other. Instead of words, the site is almost exclusively based on the sharing of photos and videos. This visual twist is what has made Instagram the cultural behemoth that it is today - "Instagramming" is now a verb. If...

In early 1945 the planet was ravaged. A deadly world war had consumed the globe and killed tens of millions; most people were living with unimaginable stress. However, the tide was turning in favor of the allies; Hitler had overplayed his hand at the Battle of the Bulge. War in...

Plaintree Systems Inc.'s Chief Executive Officer David Watson has a passion for classic cars and playing the long game.  In 2013, a midcentury-inspired Northstar refrigerator from appliance manufacturer Elmira Stove Works caught the eye of Watson, a longtime vintage car enthusiast. That encounter gave Watson, who is always on the...

The landscape of work has been rapidly changing over the last couple years. With the rise of remote teams working together, virtual meetings, and hybrid dynamics, there should also be a system update to how CEOs view their positions. It’s no longer enough to sit atop the pyramid of your...

A well-run business is prepared for growth. Operational efficiency leads to improved customer experiences, the erosion of employee stress, and most importantly, enhanced revenue potential. Once processes run smoothly and teams collaborate seamlessly, businesses are positioned to innovate and grow. However, many leaders struggle to reach this target. But, with...

With a lack of CX knowledge, board members will be unable to embrace the next wave of business that is the digitized, experience-led economy. Along the way, will come misguided investments and a push for solutions based on misinformed knowledge of customers.  Stanley H. Huang is the chief technology officer...

A real estate agent's salary can vary greatly depending on their experience, the location they work in, and the type of property they sell. In general, real estate agents earn a commission on the sale of a property, which is typically a percentage of the sale price. The average real...

Household staffing is a job of paramount trust. When you hire someone to look after your home, kids, and elders, you want the best people around your house.  Online reviews of a household staffing agency help you to decide the efficiency and trustworthiness of the company and its provided staff....