CEO Insights

When I first began leading workshops for CEO forums, many of which were together for 10+ years, I would ask members to rate the psychological safety of the group on a scale of 1-10 (10 being the highest). Not surprisingly, every one of these groups ranked themselves a 10. Of...

The vast majority of empires, kingdoms, states and even businesses engaged in a simple practice to advance their interests, namely providing free public goods that assures their respective leadership positions. Usually, these are grouped under that actor’s ‘stack’. That could mean anything from a common currency to a standard global...

The business world has become more competitive than ever before. Literally hundreds of companies are competing in the same industries and selling the same products. It is now more important than ever for a business to fully capture the attention of their customers and make sure that it does not...

The beauty industry is currently undergoing a significant transformation fueled by entrepreneurship and innovation. Traditional salon models are making way for an increased demand for fresh concepts that offer beauty professionals greater independence, flexibility, and career empowerment to become a “salonpreneur.” Empowering Entrepreneurial Freedom A number of players exist in...

Even with a steady stream of technological advancements shaping the way that salespeople sell, the way companies operate, and the way buying teams make decisions, there is still one area where almost every organization struggles:  onboarding and retaining qualified sales management talent.  This is one problem that no fancy new...

Much of the world is slowly recognizing that we need to act urgently to save planet Earth and humanity. It’s widely acknowledged and understood that all sections of society including governments, regulators, businesses, and civil society must collaborate to have a meaningful impact on 21st century challenges like climate change,...

Upstream Women: In popular culture, the Arab world is fundamentally associated with natural resources, often crude oil and natural gas. Indeed, they helped bring vast wealth to some parts of the Arab world – but most unevenly and sometimes temporarily. It’s easy to forget these days, but Yemen was once a...

In the initial weeks of 2024, the gaming industry witnessed a significant wave of job cuts, prompting social media users to resurrect quotes from the late Nintendo CEO Satoru Iwata. Iwata, credited with the success of Nintendo DS and Wii during his tenure as the company's president from 2002 until...

“There’s a subscription for that.” The rise of subscription services shows no signs of slowing down. Over 68% of adult consumers use a subscription service for at least one household item. In fact, the trend is so strong that it’s beginning to affect consumer opinions on more traditional markets of...

The relationship between customer and company has always been a subject of study over the years. This leads to the concept of the customer journey, the process involving all interactions between a company and a potential customer in the process of purchasing a product and/or service. Mapping the customer journey...