CEO Insider

As people across the US celebrate the achievements and history of African Americans during Black History Month, it's an uncomfortable fact that the number of Black CEOs is still only less than 1% of Fortune 500 CEOs, even with several years of unconscious bias training across corporate entities. And a...

For many years Artificial intelligence (AI) has been highlighted as a technology that can transform business by allowing companies to analyze much larger and more variable unstructured data sets and information, and use the results to take faster, better actions. However, despite the hype AI applications have not yet become...

Any leader concerned with employee engagement understands that the process is not always fun and games. On the contrary, one of the most challenging endeavors a leader can undertake is sparking passion in people for the role they perform. Moreover, the process becomes exponentially complex when you add developing employees’...

For many organizations, it’s worth considering shelving that prepackaged CRM product in favor of a purpose-built solution. For better and sometimes for worse, the pandemic has provided companies across the business landscape with a technology reality check, followed in many cases by a realization that the generic, one-size-fits-all software on...

It was two weeks before go-live. A small, dedicated team had worked for six months on the project's many aspects. The software was ready to go. Publicity for this initiative had been happening for a good while. Training sessions explained the ins and outs of the new system and staff...

Leaders might feel superhuman powers are needed to retain their employees in 2022, as The Great Resignation rages on. However, my view is that stemming the tide of talent defections is within relatively easy reach for we mere mortal CEOs, so long as our organisations’ values, HR policies and management...

A dear friend and business owner recently sent me a blog defining core leadership skills. While the blog had some useful distinctions that I found smart and interesting, it also included some traits that are not, in fact, essential to effective leadership. They are actually personality traits that, to an...

Business leaders have touted a welcoming return to the office and new diversity, equity and inclusion programs. Now, they need to convert words to action with a better workplace experience – or risk losing their best employees. The reality of many of today’s workplaces is not cutting it for the...

Expectations of business leaders are changing at lightning (maybe even frightening) speed. The days when their role was to a large extent operational, focused almost exclusively on delivering financial results, are well and truly over. Today’s top executives are expected also to fit the mode of political leaders. And they...

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” - Bill Gates. Predicting the future is easy; predicting when it will happen is the difficult part. Walking in Selfridges department store off of Oxford street...