CEO Insider

When it comes to what makes the wheels turn in the business field, productivity comes to the mind of everyone involved, be it blue or white collar employees. There is a fine line between being productive and just drowning yourself in all the little tasks that seem to get most...

Over the last few decades CRM (Customer Relationship Mgmt) software has evolved from basic call-centers and contact trackers to a vastly more expansive suite of customer-engaging capabilities. Moreover, as the cost of acquiring new customers continues to rise, new lower-cost-to-implement technologies like online ‘Chat’ are leading the way to help...

Under the heat and pressure of an ongoing crisis, a company’s crisis response is almost always the same: a knee-jerk response that tells their side of the story, get the facts out, or point to who’s to blame. These approaches are almost always ineffective. What’s worse, they often backfire and...

Apple's iOS continues to dominate Google's Android‎ on mobile platforms in the United States. A new data for December 2018 shows that iOS remains the most popular mobile operating system in the U.S. - iOS held a share of 56.91%. Meanwhile, in December 2018, Google's Android had a market share...

As we study the lives of great men and women, invariably we find that they have developed greatness through trial and error. The greatest tributary in the stream of success has been adversity. Wilma Rudolph epitomizes persistence in the face of adversity. Born about 60 miles from Nashville, Tennessee, she...

In 2019, if you aren’t leading the digital transformation charge, you will fail. Your digital disruptor will steal your customers. Harnessing digital assets and applying digital thinking to all phases of your business will improve operational efficiency, improve customer engagement, and keep your business relevant in a rapidly evolving business...

VoIP (Voice over Internet Protocol) service allows subscribers to make and receive free and inexpensive calls. One will have to register with a VoIP service provider as in the case of internet users who register with various internet providers. The service uses IP networks to channel and terminate calls. Therefore,...

In today’s mobile world people are increasingly able to work seamlessly from just about anywhere. But the reality is, your company’s office space still plays a major part in your company’s corporate culture, how employees communicate and how work gets done. The boardroom is one space that can create a...

There are more and more companies that are coming forward and creating formalized protocols for employees who have declared an intent to transition gender. These are typically industry leaders and are setting a nice pace for everyone else who, it is hoped, will follow. After reviewing many of these guidelines,...

Cultural relevance: It’s something most brands — at least those in the know — hope to achieve. If a brand earns cultural relevance, you’ve got a base filled with loyalists, also known as brand advocates, who are ready to share your product with family, friends, and colleagues. But this connection...