CEO Insider

Do you know how your prospective customers make buying decisions? The facts might surprise you. It used to be that customers would begin the process relatively uninformed, then progress through a linear buying journey that involved engaging with a sales rep fairly early on. Now, it’s a whole new world....

As a culture, we confuse leadership and success – whether in business, politics, associations, or universities. It’s true; business leaders are visibly at the pinnacle of their organization, having a level of achievement that is commensurate with financial and professional success. However, there are also more narrowly defined successes associated...

Governor Cuomo told us that we will start to consider reopening NY after May 14th. For some there is a light at the end of the tunnel. For others there is just more darkness. What we learned after 9-11 is that getting back to work is easy for some and...

Whether one of your employees gets wrapped up in a scandal or you have a disgruntled customer ranting about you online, knowing how to communicate with the public during a crisis is imperative and can ensure the survival of your business. And with more than 2.81 billion people around the...

The Chinese economy is trying to recover from the Covid-19 outbreak, though if the government initiates recovery help, then the Chinese single market will develop even faster. Due to the Covid-19 outbreak, the National People’s Congress that should have taken place in March was postponed, it almost illustrates the situation...

So many companies are shifting their employees to working from home to address the Covid-19 coronavirus pandemic. Yet they’re not considering the potential disasters that can occur as a result of this transition. An example of this is what one of my coaching clients experienced a few months before the...

As a successful C-level or other senior executive, you may be lured by executive recruiters or otherwise by other companies seeking your talent, contacts and experience.  Suppose one of those opportunities truly excites you.  You agree to terms, it feels like a good fit, you accept the executive job offer,...

Have you lost a job? Are you fearful of losing a job? Have you been asked to take a pay cut? If so, my heart goes out to you. I can only imagine the uncertainty and stress that you likely feel. But, if you are reading this, I imagine that...

Use these 5 communication checkpoints to refine your communication style and inspire action.  Whether you are a leader of a team or an individual contributor, effective communication is essential for collaboration and progress at work. Many people don’t realize that communication is not only about what you communicate but also...

There’s no doubt that businesses are being severely impacted by the COVID-19 pandemic. COVID-19 is a tiny, invisible virus that has created a large and visible change around the world.  Seemingly overnight, and with little advance notice, our world and the business landscape changed. Business routines have been uprooted. But,...