CEO Agenda

What do these three things have in common? Amazon Prime – Amazon’s $120/year membership service, with an estimated 100 million members Gmail – Google’s free e-mail platform, with more than 1.5 billion active users McCafe – McDonalds’ highly successful café offering The answer: All three ideas came from employees, not...

The holiday season adds another layer of stress to the busy workplace. It abbreviates the work month and adds in staff events, without lessening any of the workload. As an organizational leader, maintaining calm and focus at the helm is necessary for the good of the company and your own...

In the context of our increasingly disrupted, globalizing, and multicultural world, leaders greatly appreciate the security and comfort of clear-cut strategic plans for the future. After all, following our in-the-moment intuitions frequently leads to business disasters, and strategic plans help prevent such problems. Tragically, popular strategic business analyses meant to...

I'm sure you'll recognize the moment. You've just gotten your act together and rounded out the building of your team. And it's a nice team. You've got a couple of great people around you who make you think, "I can win the war with them!” But the moment doesn't last....

Fees. Costs. Charges.  They’re all words capable of inducing a shudder, a grimace, or a resigned roll of the eyes. And, when we want something, we often just sigh, open our wallets, and pay the fee - before we’re even sure what we’re actually paying for. Credit card processing fees...

Content is the lifeblood of so many businesses. Without content, many companies would fail. The problem is, the more content you have, the harder it gets to manage. That’s where a good Content Management System (CMS) comes into play.  Naturally, that brings up the question - what is content management?...

Cytelligence Technology has become the center of our lives. We pay for our bills through smartphones, access your student information, and so many other things. As the internet of things takes over, cyberspace is becoming less secure. Data is valuable, no matter how small it may be. It is what...

Digital technology has become an indispensable part of the education process in most contemporary American classrooms. Students use the internet for research, tablet computers have replaced textbooks, and some pupils have even eschewed classrooms altogether in favor of distance learning mediated by the World Wide Web. Educators must begin developing...

Potential outcomes are eroded by the work people continue to do that is no longer relevant or will be soon. Technology has enabled this legacy work to ensure, often unchallenged, not seen and adding little or no value. The work within organizations is spaghetti, a furball and making a mess....

Disruption once referred the sudden and unpredictable effects relate to new technology, whereas today the technology is also an enabler of broader change. On top of globalisation, over the last decade we have seen the internet, social media and algorithms emerge and create a new age, one filled with fast...