Big Business

Imagine being stuck in the lift with your CEO.  I’m not talking about door-won’t-open, claustrophobic and SES-rescue stuck, but stuck together for a few floors in opportunity-filled but probably uncomfortable silence. Unless you know your CEO, it’s likely that you’ll either treat them like any other work-stranger or you’ll be...

What has the pandemic done to us? The Labor Department just stated that 4.3 million people have quit their jobs in August ’21 alone. The healthcare, retail, and hospitality industries have been hit the hardest. Meanwhile, labor unions and employee strikes are stridently battling for higher pay, childcare, flexible hours...

The word "pivot" has become one of the most overused buzzwords of the pandemic. We are all being forced to try new ways of doing things, both personally and professionally. (Just last week I was dyeing my Mum’s hair!) In a business context, we are all navigating new territory and are bound to experience...

Wellness is not a separate and distinct aspect of business; it’s the through line that runs through the core of healthy corporations. It’s what enables positivity, productivity, and creativity to spread outward into all the different areas of an organization. The female leaders who are succeeding in this arena are...

New isn’t always better. In the case of business growth, new accounts are good, but they’re not the easiest or most economical way to expand your enterprise technology company’s client roster. In fact, according to long-accepted marketing wisdom, acquiring one new customer is five times more costly than retaining an...

While the reduction in our carbon footprint has long been the eco-friendly battle cry of those campaigning to re-route supply chains to local producers, the aftermath of the COVID-19 lockdowns is laying bare the real costs of a global supply chain that continues fail at the feet of demand. No...

Inefficient business processes cost over $3 trillion annually, according to a Harvard Business Review estimate. And that’s before the onset of a pandemic that dragged many employees home, without laptops optimized for secure access to corporate systems, among other headaches. Even in the best of times, the list of habits...

Culture can be such a difficult concept to define. It relates to people, purpose, and the organisation itself, and how they are all intertwined. However, I think one of the most useful ways to describe culture is this: it is what people do when no-one is watching! When I talk...

Risk can be an uncomfortable topic, as there are responsibilities associated and often significant consequences. As we’ve seen with COVID-19, many organisations were ill-prepared and this lack of foresight affected their response.  It is interesting, most people I have spoken with since the Pandemic began, shared they knew the potential,...

When I was starting my business, I was full of fire. Ideas ran through me like a river and I had all the energy in the world to get things done. I was eating well, exercising, getting a decent amount of sleep, and — although I knew better — I...