Big Business

As the threat of Covid recedes in the United States, many companies find themselves facing the dilemma of how to move forward in a post-pandemic world. Employees have discovered the advantages of working from home, while employers have realized that productivity can be just as high with workers off-site as...

During my corporate days, I spent a fair amount of time on the shop floor. This gave me an opportunity to speak with operators to understand how the lines were performing, what their frustrations and concerns were, and how things could be improved. During one of those conversations, an operator...

With employers scrambling to entice people back to work after the pandemic many, like Amazon, Sheetz, Wawa, and some Jimmy John’s franchises, have turned to offering sign on bonuses to candidates. Fine. This has proved to be an effective recruitment technique for some. However, it does not come without its...

It’s 2:43am when your buzzing phone lights up on your night stand.  It’s been a good night’s sleep until now; sipping a Mai Tai under a windy palm on a perfect tropical island beach, what could go wrong? “Hello?” Your IT chief apologizes: “Sorry to wake you Boss. But we’ve...

Although the world has experienced some uncertain times and challenges during COVID, we can still thrive despite our surroundings. At the best of times, things happen outside of us that we have no control over. However, at any given moment, we can always control ourselves. When we have goals and...

It has been well publicized how the pandemic has accelerated digital transformation across the world. What does not receive as much attention is that between 70 to 84% of digital transformations are failing. Becoming digitally-driven has become essential for many organizations not to thrive, but to survive, in today's turbulent...

How is this year going for you? If you’re like most of the leaders I talk to, even as the world returns to “normal,” you’re still feeling overwhelmed, overworked, and burnt out. The pandemic has been hard on all of us. Leaders have been asked to do more with less...

With all the talk of listening skills in sales, the skill of engagement gets short shrift. This fails everyone — especially clients. Being a great listener is critically important to succeeding in sales. It’s no wonder, then, that salespeople literally go to school to actively improve their listening skills. Sadly,...

Offshore software development has never been more popular. What difference does it make if your teams are in your nation or thousands of kilometres abroad if they are locked down in home offices? Many software development businesses specifically hire offshore developers from Eastern European nations. Why is this the case?...

Manufacturers have always been innovators. They know how to perfect their products, optimize supply chains, and grow relationships with customers. They've developed processes, tools, and strategies over their existence that set them apart from the competition. These strategies have brought them success and made them who they are. But when...