Álvaro Badiola Guerra is the new CFO of Atento

Atento S.A. appoints Álvaro Badiola Guerra as its new Chief Financial Officer, effective from October 30, 2023. As a member of the company’s Executive Committee, Badiola will play a pivotal role in shaping the company’s financial strategy and enhancing its market value.

Sergio Passos, who served as CFO since June 2022, played a vital role in the company’s financial transformation, debt restructuring negotiations, and implementation. He will continue to work at Atento for a transition period and provide support.

Atento stands as a provider of customer relationship management and business process outsourcing (“CRM BPO”) services and is a prominent global player in this industry. Additionally, Atento is one of the leading providers of nearshoring CRM BPO services for U.S.-based companies. Since its establishment in 1999, the company has expanded its business operations to 17 countries, serves more than 400 clients, and currently employs approximately 120,000 professionals.

Dimitrius Oliveira, CEO of Atento, expressed his gratitude to Sergio Passos for his dedication to the company while also expressing confidence in Álvaro Badiola’s ability to lead the company toward a brighter future with strengthened operations, increased investments, and positive outcomes.

Throughout his impressive 30-year career, Badiola has held significant finance positions, contributing to the success of renowned companies like BBVA, Telefónica, CEPSA, and Haya Real Estate. He consistently achieved outstanding results, spearheading transformations and bolstering the competitiveness of these organizations. Badiola also served as a board member for esteemed entities such as OCASO, CEPSA, and Medgaz. His experience in the Latin American market includes various management roles with companies like Telefónica, spanning across regions such as Peru and Brazil.

In his new role, Badiola will concentrate on fortifying the company’s financial strategy and implementing the post-restructuring business plan. The company secured 100% commitment for its exit financing in early October, ensuring additional liquidity for Atento to invest in its future endeavors.

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