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CEOWORLD magazine - Latest - CEO Advisory - Bureaucracy on the Boats and How To Handle it – AnnaSiampani

CEO Advisory

Bureaucracy On Boats And How To Handle It

Vacation with boats becomes more and more popular as time goes by. The boat offers transportation, accommodation, and the opportunity to eat there. People buy boats for themselves, but they also rent them for their trips. Even boat owners may want to travel with a different boat, bigger or even smaller, depending on their unique needs at the time. While the vacation can be exciting, the paperwork you must sign before you start your trip can be stressful because customers often worry they might be overcharged.

  1. Check-ins and check-outs for boats
    Just like in hotels, check-in and check-out are supposed to occur during particular hours. The boat’s captain checks everything on the boat before they sign for the check-in. For the check-out, a person or a team from the company that has rented the boat will come to check the boat and make sure the clients did not destroy any part of the boat or its equipment. In many cases, a professional diver will come when you reach the port to check for any damages at the bottom part of the boat that is hidden under the sea.
  2. Insurance and tricks for bareboat
    Sailing a boat is a challenging process, regardless of whether it is a motor yacht or a sailing boat. Suppose you have a license to sail a boat and are confident enough to do it on your own. In that case, any damages that will happen due to the wrong manipulation will be paid by yourself. If there is a professional skipper, they will be held responsible for these kinds of damages. In other words, it is the captain who has full responsibility for this stuff. Suppose you rent a boat and you declare to be the captain. In that case, you will pay the insurance when you receive the boat, and you will take it back when you give it back in the condition you found it, like you do when you rent a car.
    If the client is also the captain of a rented boat, then we talk about bareboat. In these cases, many clients are not very confident, and they are afraid that they might cause some damage that will cost a lot of money. If this is your case, the best thing you can do is turn to a third company. The third company can be used as a warranty that you will give the money back to the company that has rented the boat for you. To make things clear, let us take an example. Supposing the insurance for the boat is $ 3,000. If you cause damage that costs up to that amount, this money will not be returned to you. Now, if you use insurance for this amount on a third company, you will pay an amount of around $150. Regardless of whether you will create any damage, you will have paid this $ 150, and no further amount will ever be asked from you. The third company will compensate the rental company for the damage you caused. In other words, you pay $150 to insure $3000. Insurance companies take that bet because, usually, amateur captains do not cause damage to the boats they rent.
  3. What if the company does not meet your expectations?
    It is not just the customer that may cause trouble. The company itself may not give the clients what they expect. At this point, the customer can make the so-called ”claim” and ask for a part of their money back. For that reason, you must be sure of what you sign before signing it. Some customers use ”claims” to make a discount on their rental. Meanwhile, any damage on the boat that happens during the trip for which the customer has no responsibility has to be fixed by a technician. It is not the skipper or the client who has to fix this for any reason. The company will have to send a technician to the place where the boat is at the moment to fix it. If the company sends someone to fix the issue, no money can be returned to the customer.
    With all that in mind, I hope you feel safer and more relaxed for your next booking!

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CEOWORLD magazine - Latest - CEO Advisory - Bureaucracy on the Boats and How To Handle it – AnnaSiampani
Anna Siampani
Anna Siampani, Lifestyle Editorial Director at the CEOWORLD magazine, working with reporters covering the luxury travel, high-end fashion, hospitality, and lifestyle industries. As lifestyle editorial director, Anna oversees CEOWORLD magazine's daily digital editorial operations, editing and writing features, essays, news, and other content, in addition to editing the magazine's cover stories, astrology pages, and more. You can reach Anna by mail at anna@ceoworld.biz