info@ceoworld.biz
Wednesday, February 21, 2024
CEOWORLD magazine - Latest - CEO Agenda - Outsourcing vs. In-house: By How Much Do U.S.-based Workers Outperform Their Offshore Counterparts?

CEO Agenda

Outsourcing vs. In-house: By How Much Do U.S.-based Workers Outperform Their Offshore Counterparts?

The average worker in United States (US) take more initiative, are more innovative and more understanding of the business than their offshore counterparts, according to new research published by HfS Research, an IT services research firm and consultancy, based on a survey of 235 enterprise buyers of $1 billion or more in revenue.

U.S.-based workers also work harder than non-U.S.-based staff – the difference was 83% to 79%. When it came to cultural and communication skills, U.S. based staff was rated 82% versus 33% for offshore staff. In taking initiative, it was 77% to 40%, and for being innovative, it was 77% to 45%.

“U.S.-based workers more often exhibit skills deemed most relevant to productivity in today’s business environment,… U.S.-based workers more often exhibit skills deemed most relevant to productivity in today’s business environment,” the HfS report said.

Key Findings

– Outsourcing is no longer only an offshore game; onshore workers are now viewed as outperforming offshore when it comes to key attributes.

– Understanding the difference between the Yankees and Red Sox is critical; contextual understanding is key to client satisfaction.

– Enterprise buyers have realized they get what they pay for, but cost still trumps quality.

– Business leaders acknowledge that the potent combination of capability and narrowing cost is leading them back.

– As a result, the U.S. can be a vital component of a global business delivery model: When enterprise buyers analyze the skills they actually need for performance, many will turn to onshore delivery. But offshore locations reign when it comes to IT services, with the majority of enterprise buyer respondents already operating in non-U.S. locations and/or are interested in shifting more IT work to non-U.S. locations.


The-future-potential-of-US-sourcing_HfS

Outsourcing-In-house


Add CEOWORLD magazine to your Google News feed.
Follow CEOWORLD magazine headlines on: Google News, LinkedIn, Twitter, and Facebook.
Thank you for supporting our journalism. Subscribe here.
For media queries, please contact: info@ceoworld.biz
CEOWORLD magazine - Latest - CEO Agenda - Outsourcing vs. In-house: By How Much Do U.S.-based Workers Outperform Their Offshore Counterparts?
Prof. Dr. Amarendra Bhushan Dhiraj
Prof. Dr. Amarendra Bhushan Dhiraj is a publishing executive and economist who is the CEO and editor-in-chief of The CEOWORLD magazine, one of the world’s most influential and recognized global news publications. Additionally, he serves as the chair of the advisory board for the CEOWORLD magazine. He received his Ph.D. in Finance and Banking from the European Global School, Paris, France. He earned his Doctoral Degree in Chartered Accountancy from the European International University Paris, France, and a Doctorate in Business Administration from Kyiv National University of Technologies and Design (KNUTD), Ukraine. Dr. Amarendra also holds a Master of Business Administration degree in International Relations and Affairs from the American University of Athens, Alabama, United States.


Prof. Dr. Amarendra Bhushan Dhiraj is CEO and editor-in-chief of CEOWORLD magazine. You can follow him on LinkedIn, Facebook, Twitter.