Tech and Innovation

Since the beginning of 2024, there has been a consistent stream of CEO departures from leading CX tech firms, including AWS, NICE, Freshworks, Twilio, Vonage, Medallia, Calabrio, and Luware. This trend raises questions about what might be unsettling the leadership in these companies. One significant factor in this upheaval is...

On June 2, NVIDIA CEO Jensen Huang delivered a keynote speech at the National Taiwan University (NTU) Sports Center, where he unveiled the new Rubin architecture. He highlighted NVIDIA's accelerated rollout of new architectures. Huang discussed NVIDIA's upcoming Blackwell Ultra GPU and hinted at its continued upgrades. He then introduced...

The United States and India undeniably hold the top positions for the highest percentages of book readers among selected countries worldwide. The United States leads in the frequency of book reading. According to a survey by CEOWORLD magazine among book readers in 102 countries, Americans read an average of 17...

Krishna Rao, an Indian American strategic finance leader, has been named the Chief Financial Officer of artificial intelligence startup Anthropic. Anthropic announced Rao's appointment on May 21, highlighting his nearly 20 years of experience in strategic finance roles for customer-centric, high-profile brands, as well as his background as an investor. The company emphasized...

HBX Group, a prominent player in the TravelTech B2B ecosystem, has announced that Chief Financial Officer Andrés García-Tenorio will be leaving his role over the next 12 months as part of a planned succession process. Brendan Brennan, the former CFO of ICON plc, has been appointed as the new CFO, effective October...

Writing is a particular skill that can be acquired with practice. Though creativity is a part of writing that comes naturally to some people, it does not come naturally to many. Fortunately, we can improve our writing skills by practicing them more. However, practicing alone will not suffice; you also...

The workplace is evolving rapidly, with businesses shifting towards hybrid models that blend remote and office-based work. This transition is powered by technological advancements that bridge the gap between physical and digital workspaces, enhancing communication, collaboration, and employee satisfaction. By effectively integrating innovative technologies and prioritizing employee well-being, organizations are...

One of the exponential technologies that is not yet getting its fair share of love from the general public and media is Quantum computing. In the past few years, I had the privilege of spending time discussing it with people from CERN and the Fermi Lab, but my conversation with...

Africa is experiencing significant migration, both within the continent and beyond. Internal displacement, where people are forced to leave their homes but remain within their country's borders, is a major issue. The Democratic Republic of the Congo has the highest number of internally displaced persons in Africa, with around six...

When 71% of consumers are demanding red carpet treatment, getting personal with your customers is no longer optional. It’s a necessary part of staying competitive and standing out.  Let’s face it: Consumers are bombarded with corporate messages and ads every day. The ones that catch their attention tend to be tailored...