Tech and Innovation

When it comes to business growth, there's a rule of thumb that you can't ignore: Methods like accessing a cloud-based Enterprise Resource Planning (ERP) system are vital for SMEs to grow without jeopardising their stability or profit margins. Anyone without a well-thought-out strategy or plan risks failure or, worse, the...

The coronavirus pandemic has forced many restaurant owners to close their stores for the time being and the rest of us to limit activities outside the home. While everyone looks for different ways to spend their downtime, this could be an excellent opportunity for you to analyze some marketing activities...

Two things are undeniably true. The first is that regardless of which part of the planet you occupy or what sector you work in, the world today is turbulent. Just pre-pandemic, a survey of 1,500 senior leaders found 84% describing their current operating world as "increasingly disruptive." Immediately prior to...

Studies show that racism permeates nearly every level of society—from our schools to our justice systems and, yes, even in our workplaces. We must call out racism wherever it exists, and it must involve civil dialogue. We can never address racism by shutting down diverse opinions.‍ This very concept of...

Leadership in today’s global world is a multicultural challenge laden with complexity. Whether leading across geographical borders or navigating increased diversity at home, one of the key challenges is to align people of different cultural backgrounds to work together to fulfil the same objectives. It is fair to say, it...

The only thing certain is that we are living in a time of uncertainty.   Yet many organisations are failing to realise that their leaders must become resilient and learn to navigate disruption.  This goes far beyond corporate wellness programs, which don’t work. This new paradigm needs a new strategy...

With the much-anticipated 2020 Olympics now on the horizon, Tokyo is stepping up its vaccination efforts. Although Japan has suffered a less damaging infection and death rate than other major countries, it has thus far given just over one million of its 126.3 million populace the first dose of the...

Women's place in society has improved a lot over the years, however, there are still steps that have to be done to accomplish fair treatment for both genders. Below we present some necessary steps that companies have to do to ensure there will be gender equality inside the workplace. We...

Make a planL To start with, you have to know what you expect your team to do. Which are the upcoming projects your company has to deliver? How big do you expect it to grow? How many people will you need and for what tasks? While this may seem obvious,...

Customer service is about having the right people to work in your team and providing them the proper tools to reach the customer in a satisfying way. Today, we see all aspects of how to provide killing customer support and add value to your brand. What you are looking for...