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CEO AgendaTech and Innovation

Klarna Bets Big on AI: Workforce Shrinks as Automation Expands

Klarna, the "buy now, pay later" fintech leader, has paused human hiring and shifted operations to artificial intelligence (AI), replacing roles previously filled by hundreds of employees. The company ceased hiring over a year ago, opting to expand AI deployment across its operations, according to CEO Sebastian Siemiatkowski. Over the...
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