I have a long Life List of goals, experiences and opportunities I want to explore while I am still young enough to live them. I have rejected the idea of having a Bucket List - because that is a list off things people generally want to experience before they die....

From hands-on practical strategies to visionary predictions, 5 of the best titles on AI today  Artificial intelligence (AI) and data are here — and every business needs to know the best practices around using them. There's never been more of an imperative when it comes to understanding what to do,...

Starting a company is a thrilling yet daunting endeavor, often filled with unforeseen challenges that can drain your time, energy, and resources. After years of navigating multiple startups, I’ve found seven principles that have proven to be reliable guideposts for success. The lessons I’ve learned from managing retail stores to founding...

What’s the glue that holds a business together? Without something effective, there’s just a sticky mess — engagement comes undone, quiet-quitting settles in and competitive edge falls away. What are the hidden factors that maintain focus, morale, and productivity? Rapid workplace developments are loosening organizations at the seams, from hybrid...

Data and analytics have become so entrenched in how we think about business that we sometimes forget we need to know how to use them. The gap between best intentions and actual insights prompted data and AI experts Joe Sutherland and Tim Wilson to write Analytics the Right Way: A...

For decades, many companies have treated technology as a secondary consideration — a tool to support operations rather than a driver of strategy. Those days are over. Today, technology is at the core of every business function — from managing supply chains and optimizing logistics to handling payments and maintaining...

I’m not from here. I grew up in a village of seventy houses halfway up a rocky mountain on an island not far from Athens. It was, in many ways, a typically idyllic Greek location. I would wake in the morning before sunrise to run up the mountain to check...

Negotiation is a social process that arises from conflict. As humans, we negotiate all number of issues — terms of exchange, conditions of interaction, and so on. We do this commercially through companies and collectively as nations. When we can’t sort matters, we litigate. When nations can’t resolve differences through negotiation, wars...

The historical context and a sporting example of a customer lead approach.   The phrase "the customer is king" was popularized in the early 1900s by retail legends Harry Gordon Selfridge, John Wanamaker, and Marshall Field. While it's true that customer expectations and behaviour can make or break a business, they're...