archiveIndependent Director Insider

The relationship between customer and company has always been a subject of study over the years. This leads to the concept of the customer journey, the process involving all interactions between a company and a potential customer in the process of purchasing a product and/or service. Mapping the customer journey...

You’d think that a CEO of a major airline who is earning over $12 million a year would understand this basic principle of leadership: Leaders set the upper limit of accountability for their organization. No one will take accountability to a greater degree than their leader does. Apparently, Air Canada CEO Michael Rousseau hasn’t...

As of January 10, 2024, Carlos Slim Helu has a net worth of US$102.2 billion, making him the wealthiest person in the telecom industry. Sunil Mittal follows in second place with $8.4 billion, while Rocco Commisso ranks third with $7.6 billion, and Xavier Niel comes in fourth with $7.0 billion....

As of January 10, 2024, Jeff Bezos has a net worth of US$173.6 billion, making him the wealthiest person in the technology industry. Larry Ellison follows in second place with $132.3 billion, while Mark Zuckerberg ranks third with $126.5 billion, and Bill Gates comes in fourth with $118.9 billion. The...

As of January 10, 2024, Stanley Kroenke has a net worth of US$15.7 billion, making him the wealthiest person in the sports industry. Jerry Jones follows in second place with $13.9 billion, while Robert Kraft ranks third with $11.1 billion, and Arthur Blank comes in fourth with $8.1 billion. The...

As of January 10, 2024, Wang Wei has a net worth of US$14.4 billion, making him the wealthiest person in the service industry. Liu Yongxing follows in second place with $10.0 billion, while Robert Rowling ranks third with $8.4 billion, and Tamara Gustavson comes in fourth with $7.9 billion. The...

As of January 10, 2024, Lee Shau Kee has a net worth of US$27.3 billion, making him the wealthiest person in the real estate industry. Donald Bren follows in second place with $18.1 billion, while Kushal Pal Singh ranks third with $18.0 billion, and Harry Triguboff comes in fourth with...

As of January 10, 2024, Gina Rinehart has a net worth of US$33.1 billion, making him the wealthiest person in the metals and mining industry. Germán Larrea Mota Velasco follows in second place with $28.9 billion, while Savitri Jindal ranks third with $28.8 billion, and Andrey Melnichenko comes in fourth...

As of January 9, 2024, James Ratcliffe was the wealthiest person in the United Kingdom, with an estimated net worth of 22.3 billion U.S. dollars, followed by Michael Platt (No. 2, $16.0 billion), Alexander Gerko (No. 3, $11.5 billion) and James Dyson (No. 4, $9.8 billion). John Reece is the fifth-richest person...

As of January 9, 2024, Rafaela Aponte- Diamant  was the wealthiest person in Switzerland, with an estimated net worth of 32.0 billion U.S. dollars, followed by Gianluigi Aponte (No. 2, $32.0 billion), Ernesto Bertarelli (No. 3, $9.5 billion); and Ivan Glasenberg (No. 4, $9.1 billion). Guillaume Pousaz is the fifth-richest person in Switzerland,...