archiveChief risk officer Insider

Closing new customers is cause for celebration. You ring the bell, bang the gong, or pop open a bottle of champagne to commemorate closing a new deal. As long as you keep getting new logos, your company is winning, right? Not necessarily. When you treat every new customer as a “special...

What tone do you set for your organization? Why do some cities that were once great wander aimlessly and waste away into a state of mere existence? Why do once-great organizations crumble? Why do families that seem to be strong succumb to crisis after crisis? The answer is simple: the...

For the first time in the history of mankind, the world's top 10 wealthiest people control more than $1.3 TRILLION in personal net worth. That's one trillion, three hundred and one billion dollars. Controlled by ten men. Let that sink in. The world’s 8 wealthiest people together hold fortunes of...

Research conducted by World Travel and Research Council (WTTC), revealed that the Travel & Tourism sector suffered a loss of almost US$4.5 trillion to reach US$4.7 trillion in 2020, with the contribution to GDP dropping by a staggering 49.1% compared to 2019; relative to a 3.7% GDP decline of the global economy in...

Now that remote work is commonplace, you might be considering relocating or expanding closer to customers, suppliers, and talented workforces. However, you shouldn’t rush into a decision of this magnitude. Conducting a thorough business location analysis will help position your company for future growth. The pandemic and shift to remote work...

I find myself engaging in personal reflection more than ever lately. Thinking about the people I’ve encountered, the successes and failures I’ve had, and the fact that everyone I’ve ever met and everything I have ever done has brought me to this moment in time. While there is much that...

Kemira Oyj (HEL:KEMIRA), a global chemicals company, announced that Terhi Kivinen has been appointed as Chief Communications Officer of Kemira Oyj starting from May 1, 2021. Kemira is headquartered in Helsinki, Finland. Terhi Kivinen joined Kemira as Director Global Communications and Stakeholder Relations in March 2020 and prior to Kemira...

The Google founders, Sergey Brin and Larry Page, have joined the exclusive $100 billion club of super-rich people with 12-digit, according to the Bloomberg Index. The world’s 8 wealthiest people together hold fortunes of more than $1 trillion and have added $133.6 billion combined this year. Larry Page, 48, has...

A smooth customer journey increases the potential of converting prospects to customers because of high satisfaction levels. As such, it is important to ensure you are aligning your sales process with customer perceptions and needs throughout their interaction with your business. One of the ways to achieve this is by...