archiveChief Knowledge Officer Insider

The COVID pandemic brought with it a variety of unforeseen consequences, not the least of which was a business creation boom.  In 2021, there were 5.4 million new business applications, on top of the record 4.4 million in 2020. Many of these businesses were already in the pipeline, and were...

A few months ago, in a moment I thought justified indignation, I went entirely off the clichéd reservation over what is now a generally accepted trespass on my privacy.  Something that portends to further suffocate my notion of an acceptable social construct.  Although — forgive the immodesty — I am...

JPMorgan CEO Jamie Dimon recently claimed that returning to the office will help improve diversity. And if he’s right, that’s an important argument for office-centric work. After all, extensive research shows that improving diversity boosts both decision-making and financial performance. Yet does office-centric work really improve diversity? Meta Platforms -...

Special occasion dining has changed throughout the decades, from starched white tablecloths to chef’s tables in the kitchen to even the latest food truck turned dive bar—but one thing that has never changed is the importance of the relationship between the diner and chef. There is a feeling that great...

Starbucks Corp. named Laxman Narasimhan its next chief executive officer (CEO). Narasimhan most recently served as chief executive officer of Reckitt Benckiser Group Plc, an Anglo-Dutch consumer goods company, which owns brands such as Dettol, Durex, Harpic, Lysol, and Veet. Narasimhan, 55, will join the coffee giant on October 1,...

“How Can Love So Right Turn Out To Be So Wrong” Adopting from a couple philosophers of our times, Ray, Goodman and Brown of R&B fame, and later the near-iconic BeeGees: good intentions gone bad due to intellectual dishonesty, corporate arrogance, intimidation, situational ethics, the conceit of perceived leadership infallibility....

I don’t want to scare you, but the status quo is a death sentence. Most modern organizations are run using systems and strategies that will seem almost comically outdated a few short years from now. That’s because the strategic orchestration of technologies described in this book—conversational AI, hyperautomation, and intelligent...

Do you know that many of the products and services we use in our everyday life come from companies that date back more than 300 years ago? In the UK, there are a lot of such companies with great historical backgrounds. The Royal Mint The foundation of the Royal Mint...

A great deal of media attention these days, after our post-pandemic “lockup,” has centered on what many people refer to as “revenge” travel – traveling because “we can.” To wit, rising prices on virtually all aspects of travel combined with congestion at our airports has garnered much of the recent...

We have experienced a wake-up call on several fronts that is prompting many to reflect on what is important in life. Since March of 2020, our work and personal world has completely changed and we are continuing to struggle to balance our work with our lives. More than 50 million...